By Ken | 9/6/2019
the staff remembered me when I came in and greeted me by name. The service was fast
By Carl | 9/6/2019
I went in for my tires check-up and I ended up getting new tires. My old tires only had 10,000 miles on them and store worked with me to get new tires at a discounted price. That is what I call a great place to do business with. I will keep buying my tires at Big October tires. Thank you Elko, Nv Big October tires
By anonymous | 9/6/2019
The service was great and always has been!My only complaint is to how hard it is to get in and the wait times.The only way I can have things done there is if I drop it off for 3 or 4 hrs.I can see that for tires but oil change and rotation is a little extreme.
By Larry | 9/6/2019
I will always come back to Big O in Elko for the service & personal attention!
By anonymous | 9/6/2019
they got me right in and very efficient in doing the job
By Sandra | 9/6/2019
It was great
By Jim | 9/6/2019
Had the oil changed and tires Balanced and rotated was very happy with the service
By Linda | 9/6/2019
I was really worried about my tire. The guys in there took care of me though. I only had a certain amount of time to drop my car off and they were very accommodating. I will definitely be going back for tires when I need them.
By Don | 9/6/2019
Staff is friendly and helpful.
By David | 9/6/2019
Ty helped us out with our recent tire purchase. He was very helpful in finding what we needed as well as getting us in in a timely manner, that worked with our schedule. Went over everything done as well as things that need done soon. He is great to work with.
By Amber | 9/6/2019
Always friendly, especially Logan Irvin. Compared to other similar businesses in the Elko area, we have been most pleased with Big O, and will not return to the other place we used to go. There have been times when things haven't been done correctly or up to par, but you are always willing to fix the problem and compensate if mistakes are made.
By Solis | 9/6/2019
GREAT FRIENDLY SERVICE
By Becky Baker | 9/6/2019
Have been customer for years, like the service
By Gwen | 9/6/2019
Although my "free" alignment and rotations ended costing me $1400 for new tires and ball replacements, I really appreciated their honesty and concern for my safety. As a single widow, I am always leery of being taken advantage of, but never at this store. All of the customer service personnel are personable and I feel very comfortable putting my vehicles in their care.
By Savanna | 9/6/2019
Enjoyed the service and how well aligned my car was for the tires. Did not like the two hour wait to have the work done as the initial wait was supposed to be an hour.
By Allan | 9/6/2019
Great service
By Alan | 9/6/2019
Work was done on time and apparently correctly. They did pull the dirty air filter upgrade but since the truck had been run in dusty conditions for a bit last fall I had them replace it.
By Simon | 9/6/2019
Great service and friendly
By Marcia | 9/6/2019
Employees very service oriented.
By Matt | 9/6/2019
Always great service above and beyond my expectations!