Big O Tires

Everytime I go in there I know the problem I have will be dealt with . The employees are all good dudes .

I feel you are honest in evaluating needs and not pushy. Service is as quick as is reasonable. I refer you guys all the time based on positive experience. Good job "Tyrell and crew "

Came in to get a trailer tire replaced, it was completed in 15-20 min very quick, thank you, although I did not receive any info on trailer tire nor did I get a choice they just changed it and sent me on my way.

Always the best!

They are usually busy, get u I and out as fast as possible

Your service was great and the tire rotation was done in a timely manner, great job!

Chuck, the guys always try to take care of me.. Thx.

This is the only place I will go to get my car serviced. All ways a good experience.

Appreciated the service the Big-o employees put into my car, but there was a disconnect in understanding at times when we spoke. I just bought my car and this is the first time that I have not been able to work on my own vehicle with how low the car is to the ground. when i firs brought the car for tires i asked for the front suspension to be looked over with the alignment check. the first service, tires and oil change. took three and half hours witch seemed very reasonable. except the alignment check was never conducted. This turned out to be okay because the next Monday I needed a oil change for the trans as i had no way to safely lift the car and crawl under it. This time It took five and a half hours to pick my car up, a hour past final quoted time. and this time it seemed as I picked my car up it seemed as if employees where glad to be rid of the car. overall i was happy with the service, but not very happy with how long it took just to change a few quarts of gear oil and shake some parts. having previously worked for a auto shop I know how important it can be to some customers as to what is looked for when experiencing issues.

I used them recently just for a tire rotation. I was in and out quickly and to top it off they did it for free! Thank you!

They had my truck back to me in the same day with no issues and the shuttle is a bonus as well.I would be careful using coupons though.Be sure that they explain exactly what you are / are not getting with the coupon.

Friendly employees, great explanation of problem and charged what they quoted you.

I feel they could have stayed in touch better. But overall I had good service.

Logan did a great job.

Only issue I have is the wait time for mechanical work Sales staff does a great job always

The website was super user friendly and the deciding factor to go to Big O Tires. Ty was very friendly and I was touched to see that when I looked at my new tires after driving back to Wells that they had taken the time to take my pink valve stem caps off my old tires and put them on the new tires. Just a little detail that most wouldn't have thought of made me smile. Thanks Big O.

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Awesome!

Had a nice experiment, even though there system was down, service was great

The manager in store was polite and fast on getting my car in and out. And was very knowledgeable about what was going on with my car.