Big O Tires

The Big O Tire Store at 12270 Old Virginia Rd, Reno, NV 89521 went out of their way to locate a set of 4 tires for my Toyota 4Runner. Originally the tires that I needed were marked out of stock, with an anticipated late February delivery. I could not wait until then, due to the condition of my current tires. Within a week they located and installed all of the tires that I needed. I had checked a with a few other competitors, they did have very limited quantities the tires in stock. However my preference was to purchase the tires from Big O! I have always had a great experience with Big O, their recommendations, installations and service are outstanding, that is why I keep returning to them when I need tires.

Always treated well. Service is always done quickly and efficiently.

Overall experience was great Rick and Alex they rock, so as the rest of the team I don't recall their names but they are the mechanics great customer service skills.

Both my wife and I had vehicle issues in the span of three days. This Big O location is always friendly and helpful with the highest level of professionalism. I always feel I am getting the best service. Thank you !!

Best experience and costumer service ever.

Zach was awesome. Was able to take care of my tire repair very quickly at a reasonable price.

Tim and Alex are so professional, kind and respectful. Being a woman who knows little of vehicle issues and never a moment to spare, they always take the time to explain in detail my quotes, address my elementary questions and concerns. You women who are like me that need that extra patience and understanding regarding your vehicle issues, a place to feel safe and a non-intimated environment, these two guys are the Men at Big O Tires to ask for! Warm Regards, Terry

This was the first time I have gone to a Big O Tires location after I moved and bought a different car and was not disappointed. I had a few questions which were answered immediately and everyone was really friendly. I decided to go to Big O Tires since it was the closest to my home but the service and experience ensured that I'll be making all appointments for my car here again!

I used BIG-O Tires several days ago and it was a positive, hassle free experience

Everything went well

Have always had great service at our Big O tire. We now have 4 cars being serviced there. If you worked on motorcycles I would bring mine there also.

Quick and easy

As I stated on Yelp, this is the best service in town. And I like that after being a customer since this shop opened, I still see familiar faces! I love this store and have recommended it highly to all my friends. You have a customer for life.

Store was clean and the young man was very polite respectful and willing to help.

Always pleasant, helpful and efficient.

Experts in handling TPMS problems

We've always had a great experience at this Big O location. The staff are friendly, knowledgeable. They give accurate estimates of wait times. We've purchased 3 different sets of tires for various vehicles over 5 years and will continue to come back for our tire needs.

The assistant manager Alex was outstanding in his customer service.

Service was very efficient and WOW restroom and waiting area was sparkling clean.

Friendly, knowledgeable, not pushy, great work and service