By Carolyn | 9/6/2019
I didn't check three boxes above because I dropped off my husband to check in our car and don't know all of what he and staff spoke about. I went in later when we picked up vehicle and spoke over phone to staff. Big O on Old Virginia is THE BEST! They have the best staff and always give 110%-- their knowlegde and thoroughness means I'm always confident my car is in top shape when I get it back. No matter how busy, they always have a great attitude and treat me well. I always look forward to tire rotations!
By Helga | 5/12/2021
Excellent customer service and efficient processing.
By Mary | 9/6/2019
Have used this store since it opened. Love it all; service, techs, location. Would not dream of going anywhere else.
By Anonymous | 5/11/2021
I just had a low tire pressure and they took the time to check out my tires, found the problem and didn't charge me.
By anonymous | 9/6/2019
Received 3K oil and filter service plus a tire rotation. I like the flexibility of showing up w/o an appointment knowing I can get what I want and not have to wait too long. I've been a customer since 2006.
By James | 5/8/2021
Employees were polite enough even though busy. Place was clean. Repair took acceptable amount of time.
By anonymous | 9/6/2019
Tim and Alex are professional and courteous. They get the job done. No haggling and no hassles! When I think of Big O Tires, I think of these two great employees! They are the reason I continue to give my business to Big O Tires.
By Dave | 4/30/2021
Easy to schedule, easy going staff, fast, efficient and well kept shop!
By Ed | 9/6/2019
My wife had a blow out on the freeway and I brought the car in with the small spare on. Tire was totally destroyed. No problem with replacing it and the crew put my small spare back under the car. Can't say enough about Big O. Friendly and efficient!
By Steve | 4/28/2021
The Management and staff were most helpful in fulfilling my needs. They were curious and accommodating.
By anonymous | 9/6/2019
Had work done there last week. This was my fourth visit to this store. Let's face it, we hate spending money on our vehicles. But, when you need to, its great to have real people to talk to that know what they are talking about and speak to you like another human being.
By Mr. Cool | 4/23/2021
Great service, found a nail in my tire and fixed it fast!
By Eugene | 9/6/2019
I know that I had no appointment but I took my truck their to have my new rims put in and an oil change. It was 3:30 pm and the truck was all done before closing time at 5:50 pm.
By Bill | 4/22/2021
Prices are good but the staff is the best. Always friendly.
By Shabree | 9/6/2019
keep up the good work
By Tlee | 4/22/2021
Quick service
By anonymous | 9/6/2019
didn't know I had a defective caliper, but replaced them, and the new rotor labor was included, so I replaced them too
By jerry jones | 4/22/2021
Alex is great
By Maria | 9/6/2019
Great experience! All work completed on time and very quickly!! Very courteous service. Beautiful waiting area with wifi, coffee AND popcorn! You got a loyal customer here.
By RenoKiwi72 | 4/17/2021
They were quick and effcient