By Greg | 9/6/2019
I have come to trust them. They don't try to up-sale you on anything.
By anonymous | 1/19/2021
I was lucky to bring my car in when they just happened to not be busy (which they always are) and they repaired my tire very quickly. Also very friendly as usual.
By anonymous | 9/6/2019
on time and knowledgeable and up to date on latest technology
By STEPHANIE | 1/13/2021
LOVE BIG O .... ALEX IS AMAZING
By anonymous | 9/6/2019
The team is engaging in their customer service efforts. They are also very efficient and friendly when giving both good news and bad news. The bad news being that you need to replace a tire...The key recommendation for every retail location is would you return. Yes...me and my family will return to Big O Tires
By Joe | 1/4/2021
I've been here three times in this last few months and I'm more impressed each time. there was a little problem with my oil canitster getting cracked during oil change, but I appreciate the honesty and how fast they got it fixed. I'will come back for sure. Jasmine was very helpful.
By Bonnie | 9/6/2019
Big O Tires is my go-to for my car's needs. The staff is knowledgable and professional and courteous. They ask questions about what I want, explain what they are going to do, and the prices are very reasonable. Thanks for being here, guys.
By PM | 12/23/2020
Easy and quick
By Diane | 9/6/2019
Nice waiting room!
By TahoeKLee | 12/19/2020
Easy to set appt, FAST service. Good pricing, too.
By Barbara Bottjer | 9/6/2019
We just moved into the area 5 months ago. This is the first time having service here. Every one was very kind and welcoming. Very prompt service.
By Stacey | 12/18/2020
This particular location is our homebase and the associates know as well and I feel they take really good care of us when it comes to value of services. They look out for us.
By Susan | 9/6/2019
Ryan and Grady are talented mechanics that really know what they are doing. I am not sure if the shop would run as good without these two guys. Although the other guys seem nice, without Ryan supervising their work, I am not sure if the oil guys know that much about cars. I can't say enough good things about Ryan...this guy was born to work on cars!!!
By flower35 | 12/15/2020
It was easy to go in and schedule an appointment, and the staff was very friendly and helpful. Always have been satisfied with the service I have received.
By Douglas Howe | 9/6/2019
This is the only place I take my cars (4) the staff if very friendly and trustworthy... I never have regrets like I used to get from other shops! Best shop in Reno imo!!!
By NVmtnMan | 12/14/2020
They were very quick in getting me serviced and no BS. Just straight to the point and knew what they were doing. They didn't try and upsell me anything.
By Susan | 9/6/2019
The alignment is fixed!! TY Dave & Ryan!!
By tmartin | 12/12/2020
Friendly affordable
By anonymous | 9/6/2019
I phoned my local store and was able to set up an alignment Appmnt. And also purchased new tires after reviewing several quotes that were emailed to me as I could not be there in person. This was a Great Experience I am so pleased I made the choice to go with Big O
By CJC | 12/9/2020
Zack Richards, my sales associate was very helpful from my price quote to the final purchase. He took time to answer all my questions and was very polite during the purchase. I will definitely be back! Thank you