By anonymous | 9/6/2019
Service with Big O is always excellent! I use Big O for all my auto needs
By Laura T | 11/7/2020
Alex made the whole experience easy as possible. He quoted me quickly, in written form(email), and have me best times to come in. I showed up first thing in the morning, handed over my keys and the tires were done within a few hours. I liked to receive a text that my car was ready. And the final price was exactly what the quoted price was.
By anonymous | 9/6/2019
I'm always happy with their service and they keep me informed on what's happening with my car. - what they found and what they're doing to fix it.
By Anonymous | 11/5/2020
I was out of there within an hour for tire rotation
By anonymous | 9/6/2019
I wandered into the shop after 1pm, was guided patiently to the tires that would best suit my needs, and although they didn't have my size in stock, the tires were delivered to the shop and installed that afternoon. Great experience. Will return.
By JW | 10/31/2020
Always treated very nice. Trust what they say I need to be done to my car.
By anonymous | 9/6/2019
I love all the people at BigO in Reno/Damonte and I refer everyone I know to them!
By TED M. | 10/29/2020
ALEX DID HIS USUAL GREAT JOB IN SCHEDULING AN URGENTLY NEEDED ALIGNMENT ON ONE OF THE THREE CARS I ALWAYS BRING TO BIG-O. JASMINE WAS WONDERFUL TO EXPEDITE THE SERVICE AND PUT ME ON MY WAY IN RECORD TIME. (I HAVE A ONE-YEAR CONTRACT ON ALIGNMENT
By anonymous | 9/6/2019
Great service and great communication. I was greeted immediately stated my problem, and was told it would be about a 45 minute wait. It actually was shorterand the problem was solved totally to my satisfaction. I was a customer a long time in Laguna Nagell but have not needed repairs recently. Big O will stay at the top of my list.
By TC | 10/28/2020
Easy from beginning to end...easy to schedule easy to complete
By anonymous | 9/6/2019
I have been a customer of Big O for at least 20 years, and I am never dissatisfied with the quality of your service!
By Bill G | 10/20/2020
The staff are highly trained very friendly and helpful. Looks like I’ll need new tire soon and a wheel alignment. They gave me a proposal for new tires and wheel alignment that is good for the next 30 days.
By anonymous | 9/6/2019
Went in to check brakes and have tires rotated and a weight had fallen off. Gave excellent advice about the brakes, performed tire work and no charge even though the tires are original equipment on my vehicle. I love this place, everyone has an excellent helpful attitude.
By anonymous | 10/18/2020
Quick in and out. Service performed as requested.
By anonymous | 9/6/2019
I decided last minute on Friday to take a drive to San Francisco for the weekend and noticed my tires were pretty bad.Of course the tires aren't abnormal size.I dropped in to my local Big O at lunch to see what they could do and they were able to find tires about an hours drive away, pick them up and have them installed before I finished work. I can't thank them enough for the piece of mind.
By Misty C. | 10/17/2020
We have used this "same" Big O crew since they were in NW Reno. We followed them to South Reno because the whole team is THAT incredible! (Thats over 15 years!) They all deserve to be recognized for their reliability and consistent attention to detail. We thank you!
By anonymous | 9/6/2019
ABSOLUTELYAWESOME EXCELLENT CUSTOMER SERVICE!!!!
By Bill E. | 10/15/2020
great service
By anonymous | 9/6/2019
I have had my cars serviced with them for over a year now, and have been very satisfied,with the work,brakes ,new tires,oil changes, window wipers,all done with great care.
By ROSIE S | 10/14/2020
ALEX IS AND ALWAYS WILL BE THE BEST CUSTOMER SERVICE IS ALWAYS ON POINT THE BEST PART ABOUT HIM IS HES ALWAYS HAPPY