Big O Tires

I had an oil change and rotation the day before Thanksgiving. Quick and friendly service. Noticeably good difference in my car.

My car was serviced promptly and thoroughly and they even found that my battery terminals needed cleaning. Always reliable for service and tires.

They are the only ones I trust. They do not try to sell you something you don't need. They deliver as promised.

Break line broke. The took in the car made accomodations and fixed it right away It was a good end to an unpleasant experience

Very happy with work done

everyone was very courteous and helpful.

I've been to this location twice and have been extremely satisfied both times! Will continue to use Big O Tires!

Great timely service... xxxxxxx

Over the past 5 years I have taken 5 different vehicles to Big O and have been treated nicely. I just drop the vehicles off and recieve a friendly call when it is complete which is always sooner than expected. I have not had a problem with being taken advantage of, this comes as a big relief and their estimates are spot on without any surprises. My Dad also takes his truck here and is greeted by first name when entering the building, I find this amusing as I know he can be difficult and questions mechanical repairs. Best shop I have been to.

Wil went above and beyond! All employers should take not on his exceptional customer service!

associate was very courteous and answered all questions with a smile. also quick service.

Alex was very helpful, greeting me as soon as I came in the door. So far I'm happy with my set of new Big O brand all terrain tires.

very fast and friendly

I rely on your company for all the maintenance of my three cars. The staff is always very knowledgeable and helpful. After home "jumping" the Buick to start it on two occasions, it was obvious I needed a new battery. Your staff tested the existing battery, in place, reconfirmed that problem, and I bought a new battery on the spot. I was VERY taken aback by the high cost of "installing" the new battery.

Don't be offended by my above Title. That Company set a new standard for U.S. Customer service. Every experience I've had in my south Reno Big O store has exceeded the LesSch experience! That is something to be proud of! Thanks.

Very friendly and polite.

Did a great job fixing my tire in record time, and the customer service was outstanding.

I was treated more like a guest rather than a number.

Great service

This store is great. I had a tire light on... 2nd time in two weeks. As he was checking air Pressure and add big air, he saw a screw in my tire. It was 5:30 and the store closes at 6. I really thought I would ha e to leave and come back the next day. They said they would fix it right then!! I was so impressed. The repair was completed before the store closed. Any tire needs I have I always go to Big O!