By anonymous | 9/6/2019
These guys are great! Always prompt and friendly service and a place I feel I can trust my truck to
By Randy | 9/6/2019
Rick, Alec & staff are always courteous. Oil change and rotation done is a timely manner. Thanks again for the superior quality of service.
By Jared | 9/6/2019
Brought truck in for an oil change and tire rotation and it was prompt service my tire pressure light was now off and my brakes no longer squeal . Price was reasonable also compared to my last horrible experience at jiffy lube in Carson City
By James | 9/6/2019
I stopped in for a "quick"� tire rotation on my f350 dually. It was done quickly and professionally. I will recommend the store
By anonymous | 9/6/2019
2 Oil changes and a needed mechanic recommendation for a check engine light. All went well at Big O. Thanks,
By Robert | 9/6/2019
I need to set an appointment for an alignment
By Bill | 9/6/2019
Sometimes mechanics forget to check all that is requested. Saturday had winter tires changed out. Also requested turning signal bulbs to be changed in rear as right rear was going out (fast blink). Written up but mechanics did not change.
By Randal | 9/6/2019
I recently purchased new tires at your store and after about 1,000 miles had a screw in the side wall of a tire. I stopped at the store later in the day and the tire was replaced under the road hazard warranty. I was in and out within about 30 minutes. I was very impressed with the efficiency and appreciate the quick turn around. I have been using your store for tires and vehicle service for a number of years and am always impressed with the quality of your service and your personnel.
By Jeff | 9/6/2019
Everything was good
By Steve | 9/6/2019
I love going to the Big O Tires on Old Virginia. They are always kind, fast, and honest with their service. They recommend the appropriate services and get them done quickly.
By Mary michael | 9/6/2019
Not pressured to buy anything
By Bob | 9/6/2019
The Big O Tire Store at 12270 Old Virginia Rd, Reno, NV 89521 went out of their way to locate a set of 4 tires for my Toyota 4Runner. Originally the tires that I needed were marked out of stock, with an anticipated late February delivery. I could not wait until then, due to the condition of my current tires. Within a week they located and installed all of the tires that I needed. I had checked a with a few other competitors, they did have very limited quantities the tires in stock. However my preference was to purchase the tires from Big O! I have always had a great experience with Big O, their recommendations, installations and service are outstanding, that is why I keep returning to them when I need tires.
By anonymous | 9/6/2019
Great!: Last week they put my snow tires on added nitrogen, & aligned my jeep.
By Julio | 9/6/2019
Overall experience was great Rick and Alex they rock, so as the rest of the team I don't recall their names but they are the mechanics great customer service skills.
By Koreen | 9/6/2019
This store is always so friendly and courteous. They do not patronize me based on sex. They get my cars done quickly and accurately.
By Samantha | 9/6/2019
Best experience and costumer service ever.
By Mary | 9/6/2019
Very professional, knowledgeable, and friendly. Too bad you guys are so busy, because the wait time can be brutal... but worth it...
By anonymous | 9/6/2019
Tim and Alex are so professional, kind and respectful. Being a woman who knows little of vehicle issues and never a moment to spare, they always take the time to explain in detail my quotes, address my elementary questions and concerns. You women who are like me that need that extra patience and understanding regarding your vehicle issues, a place to feel safe and a non-intimated environment, these two guys are the Men at Big O Tires to ask for! Warm Regards, Terry
By anonymous | 9/6/2019
Friendly, efficient and evconomical. Couldn't ask for more!!!
By anonymous | 9/6/2019
I used BIG-O Tires several days ago and it was a positive, hassle free experience