By anonymous | 9/6/2019
excellent only place i take my car for service very friendly
By Zvt | 2/5/2022
Very professional and made sure I knew what was going after I left while I left my car.
By Julio | 9/6/2019
Everybody top-notch customer service experts, they talk to you right when you enter to the store and they guide you with what's best for you and your car, Rick, Alex,
By Oscar D. | 2/4/2022
They welcomed me as soon as I entered, and reviewed my previous services, and explained everything with clarity.
By Bruce | 9/6/2019
Great place to get your car serviced!
By Anonymous | 2/4/2022
Just the usual - great service. Had low tire pressure and they did a thorough check of my tires. They don't pressure you to order any service that isn't needed.
By Randy | 9/6/2019
Rick is awesome. My tires were wearing out before the warrant of 60,000 miles. He ordered new ones and go them pro-rated for me. Great customer service
By Dannelleez | 1/31/2022
clean friendly efficient
By Mary Davis | 9/6/2019
Big O on Old Virginia Road in south Reno is my go to place ever since it opened. I have been going there since 2013 and will continue for the life of my car. It is so refreshing to see "familiar" faces. It says a lot when a company can retain quality people and all of the people at this store are the best! Great service, great pricing, and great waiting area. I always leave knowing that my car has been serviced properly and that I have been advised honestly.
By Fast service | 1/17/2022
Truck done in time estimated, friendly staff
By Jeff | 9/6/2019
Alex is always amazing. We service all of our cars here.
By mcmedicbob | 1/11/2022
Easy check in, fast service, out in under an hour
By Jill | 9/6/2019
Great customer service - friendly & efficient
By Holly L | 12/23/2021
the service is always wonderful, very informative in explaining services needed or not needed. trust them very much with all of our vehicles
By Jeff | 9/6/2019
We only use this Big O because of their awesome staff. Numerous tires and oil changes have been done here over the last 4 years.
By Ed B. | 12/13/2021
quick and easy.
By anonymous | 9/6/2019
All the staff make you feel great and that you are completely satisfied
By Patricia B | 12/11/2021
While driving my tire went flat. I pulled into Big O at the end of the day on a Saturday and they worked me in and repaired my tire. I know they had to stay a little late. Jasmine was so kind and accommodating. I’m a recent widow…this was the first time I’ve ever dealt with something like this and was upset. Her kindness saved the day. I will forever be a Big O tire fan. Thank you so very much.
By anonymous | 9/6/2019
We use our local Big O shop for all of our Subaru service needs. They never recommend unnecessary parts or services. They always give a liberal estimation of time to completion, which I appreciate.
By Andrea D. | 12/3/2021
Ease of appointment scheduling, friendly staff, prompt service, reasonable prices.