Big O Tires

Easy to do business with this staff. Even presented an option to call in a different professional to service my vehicle. Overall price was good too.

Everything was explained

Friendly & efficient! Will be back to this location!

Audrey the manager was the best! She was extremely professional and made me feel like I got a good value vs being ripped off. I will be back.

Only gave high marks because I didn't want the employees to be blamed for horrible structure. Made an appointment to have 4 tires put on my vehicle for 12pm, arrived at 1145AM only to find a line 6-7 people deep, everyone seated looked frustrated and angry. (Should been my sign to have taken my business elsewhere) I anticipated about a 30-45 minute wait. Was told it would take at minimum 1-2 hours. I believe it took a few minutes shy of 3 hours to have 4 tires mounted & balanced. Discount Tire has provided me this service in under 30-40 minutes every time. 3 hours is way too long for tire mounting especially with an appointment.

Given info quickly and easy to understand. No high pressure sales person.

Service manager is energetic and professional. Always gives clear steps forward. Technicians are thorough, provide superior service and leave my car clean. Prompt notification when maintenance is complete. Could not expect more...

Staff are professional and timely in repairing my tire

Great service. Always friendly.

Very timely and Eric is a fantastic employee there. Great service

Rolled in with a nail in a tire and although the store was busy the manager found a way to get my tire repaired and back on the road within a very respectable 90 minutes. I couldn't have had better service under those conditions. Thanks!

Great customer service and excellent prices and products

Eric was great getting me all set up giving me a good deal, cheaper than I was quoted by a different location. Will definitely go back

My Service advisor Eric was excellent, knowledgable and kind, understood my budget and helped me balanced what i wanted and what i needed.

Service tech was great and store Manager Don was went out of his way to help me

Easy to schedule and quality work.

Oil change was performed in a timely manner.

Derek was knowledgeable and told me facts about the tires I was needing. I never felt like I was being sold. He was very friendly and showed respect.

Took my truck to rotate and balance tires got me in and out fast

I was very happy with the explanation of price and the staff was courteous. As well, as getting my vehicle done in a timely manner.