Big O Tires

Mason did a great job of meeting and greeting me. He listened to my issues , asked good questions, and then provided me a cost estimate for the services I agreed to. Even though I had no appointment he provided me a time window for completing the work. Overall, a positive experience Steve

The manager was extremely helpful getting my tire to the ahead of scheduled delivery. Keep me informed of how the work was progessing.

Met at 0730, and i had some technical questions which were answered and the required service to fix some issues.. The Mgr was great, did what was needed and my truck was fixed good as new.

Eric and team did a great job!!! Thank you for working with me on getting new tires for my Altima!

Everything good except the oil that spilt on my driveway. I'm thankful to you for asking if you could send a man to clean it up. I hope to see this man soon. Thank you so much.

Eric was extremely helpful as usual.

I came in bright and early at opening hoping that I could get in for a tire replacement after a large screw decided to ruin my day. Not only was I able to get in that day, but they were able to get it on a lift as soon as I arrived. Don, Eric, Mason, and Wayne were absolutely incredible and even pointed out an issue with my rear pinion seal that my dealership supposedly fixed a few months back. I was able to get new tires, oil change, and address my concern for the rear pinion with my dealership all before lunch in order to get back to work that day. I can't thank them enough for their knowledge and courtesy while I was there! Will definitely go back for any of my needs!

Promptness of dealing with our slow leak/other issues. District manager friendly-responsive-technician (Ramon?) excellent communication skills Not pushy but good recommendations

Great Customer Service!

They ease of booking a reservation and the quality of service were great. Also the job was done in a timely matter. No delays

Happy

Devin Kelley knows what he is talking about is super friendly. Great guy to be having running a big o. Enjoyed my convos with him and his overall out look.

Very friendly ,very nice ,there smart gave us different prices different options

Pricing and commitment to help achieve the cost value second to none in my opinion

Don and Mason took great care of me. I was in and out in a flash and am confident that the work that was done was expertly executed. Thanks guys. Don even bought me donuts..... Not that i needed them. You have earned a customer for life..... Jim Thomas

Very satisfy of how knowledgeable they where and love their explanation

Great staff that I trust

Very quick appointment and service completion.

Erik was very helpful and friendly.

Excellent customer service and quality assurance , wouldn’t go anywhere else for tires, great prices for my vehicle. Loved the representatives that helped me choose the right tires