Big O Tires

Great service even when they were very busy

Manager Mike was friendly and knowledgeable

The store on Fort Apache was very helpful got me in and out .they were able to get my lost receipt pulled up to see my warranty .This store helped,lesson learned however .My store was closed it was on charleston and buffalo ,I payed cash another lesson,I bought tires ,rear brakes and talked into a 5 year wheel alignment .A super deal I told myself incredible savings ,made my truck happy to ha.I was a little short of cash so we dickered a bit .i kept 2 of my tires for the cost savings dug out the extra money .payed for the 5 year plan in the end and left .I was at the fort Apache store and saw my receipt for the first time at first I only wanted the one year ,I found out it was never adjusted to the five.where did the extra go.???? I am out but it's my fault for not looking .

Jonathan was very friendly and accommodating, the price of the service was fare , overall I was very satisfied with the service.

I JUST HAD THE MOST AMAZING AND OUTSTANDING SERVICE FROM ANTHONY AND JEREMY!!!! BEST DUO IN THE WORLD!!!

Both gentleman that helped me when I dropped off my vehicle and picked it up we’re personable and friendly. A great job and pleasant experience.

I brought my trailblazer in for a standard tire rotation. But they also notice I had work done on motor mounts and control arms. Done at a different company. My motor mounts had nuts missing or coming off. The ball joint had never been greased. Without them pointing this out I could have been in trouble in the future. It meant the world to me that they were diligent and notified me. I would highly recommend this location and will never take my car anywhere else for now on.

friendly and quick service

Grate job got me right in done in less then 30 min very happy thanks.

My appointment were on time the job was completed on time had no problem waiting. The manager made me feel welcome l love their work make you feel like you are at home.

They did a great job. Don't send me anything please.

They did a good job. On time, very competitive pricing. Friendly people working there.

I was greeted by the manager Dave. He offered to come over the house and change the tires himself. Wow, I call that jump over the counter service. I will do service with Big O and Dave from now on.

Overall the experience I had at the Fort Apache location was amazing. They had a great staff working, had a sense of urgency and were very friendly. The only thing was that I made an appointment online and when I came, the employee at the front desk was unaware of the appointment made online. I do not blame the employee for anything, I just hope you guys can fix that part so in the future, the employee won’t be put in an awkward situation. Andrew was the one that helped me and he was very informative and helpful. Thanks for all the help! Will be coming back again and recommending my friends and family to come here.

I had quite a bit of work done on my car last weekend. I have to admit that I know nothing about automobile mechanics, so I'm relying on the workers at the shop to be honest with what needs to be done. I was very pleased with the service, and my old car is running great.

Brought my car in unscheduled for a serpentine belt replacement. They got me back on the road and back to work.

treats seniors wonderful

My air conditioning stopped working while I was driving so I immediately drove to Big O because that’s where I always go for my oil changes. The manager there was beyond friendly and helped me out immediately even though I was initially told it was a 2 hour wait. He walked out to my car to look at my filter and changed it right away. I’m very grateful that I didn’t have to miss work waiting around to get it looked at somewhere else. I always return to this location!

This location is very detailed and got me in and out very quickly. I will definitely be back! Thanks!

Have always had a great experience with the people at this location. They are always honest and helpful.