By Ruby | 9/6/2019
I was in on 10/28/2016, I had an oil change, brakes on the front and back, 4 new tires, alignment and purchased a 3 yr alignment package. Great service. Been going there for almost 4yrs. And what to my surprise on 10/31, I received an email letting me know about the buy 2 tires get 2 free. I called the store spoke with Dan about this sale and why wasn't mentioned that it was coming up. He stated he just found out at 5pm on 10/28. I asked how do we fix this. I felt/feel cheated. He started he could give me a free oil change. So what do you say?
By Sorrento | 12/7/2022
I had called in and when I arrived and stated my problem and type of car, the gal remembered my name from the call. Also performed service in less time than anticipated
By anonymous | 9/6/2019
Brought in vehicle to get new tires, and when told it would be about two hours, including alignment, was hesitant.Assistant manager jumped right in and got the new tires put on rims, balanced and then front end aligned, all within an hour and a half.Great job, will continue to place my trust and confidence in Big O.Even with the change in ownership, you've got a customer for life.
By Paul S | 12/6/2022
Everything was perfect, plus more service and an explanation.
By anonymous | 9/6/2019
I was in and out for 2 tires installed in about 40 minutes and I did not have an appointment,
By Richard brodmerkel | 11/29/2022
Customer service was amazing and the tech aj schweich was polite and he did a good job on the work
By anonymous | 9/6/2019
I went in on the grand re-opening of the newly remodeled Big O in Henderson to "look" at the deals.With Josh Brady warmly greeting us as we entered, it was a great first impression.Next, his genuine concern for our needs and expert advice on tires (plus the free drinks and Frisbee for my son) made us happy we came in that day.Needless to say, I drove out of there on a new set of Nitto tires expertly balanced and aligned by the great staff.Thanks Big O!I'm glad to have my favorite auto shop back and better than ever!
By Pam | 11/28/2022
Friendly staff. Location is close to my home. Didn’t feel taken advantage of.
By anonymous | 9/6/2019
The team aired up my tires twice within two wks. I knew something had to be wrong. On SUNDAY, this store is now open and they not only found the big problem but helped me to stay within my budget to get two new tires.Very GOOD job! Yes I can tell the difference in the tires while driving.Thank You KamanuKajiwara & Sunday TEAM members
By Anthony | 11/17/2022
Isabel is the best Very friendly and treated me like family
By anonymous | 9/6/2019
I had a flat, and they patched me up, and everyone is soo friendly
By Avila | 11/17/2022
Customer service was excellent and quick!
By anonymous | 9/6/2019
I use them 3 days ago and they did a great job the service writer and mechanic did a fantastic job thank you very much
By Wooddieb | 11/16/2022
I was just thankful to be treated like a human being! From being acknowledged that I entered the room, even though the lady behind the counter was still working with someone else. To everyone having a smile on their face and not acting like they were being bothered.
By anonymous | 9/6/2019
Did a great job thank you very much I'll be recommending my friends
By Bruce | 11/10/2022
Personal were very curtious and effecient. They were able to get my battery changed quckly and I was satisfied with the price.
By anonymous | 9/6/2019
I gotoutstanding service and I would recommend them to anyone I know
By Steve p | 11/9/2022
In and out in good time
By anonymous | 9/6/2019
Got the tires i wanted and at a great price! I was in and out in about an hour! ; )
By Bruce T | 11/8/2022
Very easy and quick service