Big O Tires

great job. only 2 hiccups were on first phone call to them the mechanic answered the phone and identified himself and stated he was answering phone to help desk person who was swamped and that he would be with me in a minute. I was on hold for 15 minutes when I hung up and tried again which resulted in speaking with desk person. other issue was no one called to inform me when car was done even tho I was told it would take 45 minutes for the tires to be installed I received no call for 2 hours at which time I called them and they replied huh, no one has called u ? well it's done.

It was very easy to schedule the appointment on line. When I got there, the gentleman at the counter courteously acknowledged me, even though they were busy. It didn’t take very long for my vehicle to be done

every thing went o.k. except the guy didn't give my wife the key that I had given him and she drove off with her key and I had to go back and get my key, and when I said something he said I don't know how she left without the key, I said most all cars come with 2 keys you should make sure to hand the customer the key when they leave instead of putting it on the counter and them knowing it is there key.

The associates were personable and helpful. They completed my vehicle in a timely manner

All in all good service

The staff was very helpful, professional and friendly. They took great care of my car and didn't try to sell me something I didn't need. I am definitely having all my vehicle maintenance and brake repair in the future done there.

people there were down to earth and open to being helpfull

I have always been treated well here. The service men are always kind and professional. Seems to have excellent management!

They did a good job. Mgr friendly and kept me informed

As I walked in with no appointment, I was pleasantly surprised how quickly I was serviced, how quickly & cleanly the work was done, & totally satisfied with the price.

All went well, thank you.

AJ was very informative and gave great customer service.

friendly, quick service

Complet satisfaction

good service and knowledge to fix the problems

I got in right away and my tire was repaired quickly

Mike was great and explained all my options. Unfortunately I left with only 3 hub caps and a loose flap of some sort near right front tire. Hub cap was found and returned and i will call to get flap repaired in my next day off. When i returned for hub cap service guys in the shop were rude but Mike was helpful.

The overall experience was awesome, they were friendly, seemed very well educated in all aspects of the field that they are in.

I went in for an oil change and tire rotation. They told me my tires did not need to be rotated however they said that I would need my front brake brake pads replaced soon so my question is if they didn't rotate my tires how do they know that my brake pads need to be replaced

Delivered the car on time and the price didn't change