By Mike | 9/6/2019
5 Star service. Service technician were friendly and service was excellent. I always will buy my tires from Big O. Thanks for the fast and friendly service.
By Grandma | 7/9/2021
Customer service tech and the tech working on vehicle
By Mark | 9/6/2019
Good shop; I don't patronize the dealer so Big O is good about telling me things I should be checking on my truck. Approaching 200K miles, I appreciate their input. I don't always take it, but I'm thankful it's offered
By CharlesB | 6/17/2021
Obvious. They care and do a professional job.
By Angel | 9/6/2019
Came in for diagnosis of possible wheel bearing problems. The service was prompt and courteous. I have been coming to this store for over 20 years and have always received above average service.
By Gabe T | 5/15/2021
I was glad that i was able to make an apointment and not have to wait dispite the fact that i made one especially with a mild concern that there was only one apointment time avaiable when going online to make an apointment. staff was friendly enough, (the people that work in this field area different bread of people) but all in all it was good. the car works great and alignment data sheet was extremely usefull to my worries about there being issues. itemized reciept is handy as well. No strange mishaps in the car as they obviously needed to maneauver it around.
By ANNETTE HARRIS | 9/6/2019
Jake, Dale Jr, Dale, and all the other staff are absolutely AMAZING!
By Andy | 5/10/2021
Gavin was awesome. You need to restock the coffee.
By Joan | 9/6/2019
Fast, friendly service. I will have Big O and Tim Hollander be my go-to place for repairs. They even do oil changes! I was pleasantly surprised by their cost for tires, brakes and shocks. Very affordable.
By Burton | 5/8/2021
Upfront with any issues or problems. Always accommodating my requests and easy to work with. Dropped off my car overnight and picked up the next morning and my vehicle was done sooner than I was expecting.
By Marcia | 9/6/2019
I was very satisfied with the customer service.
By Jacob J | 4/19/2021
Everything was easy and smooth to do from scheduling an appointment, to understand what is being done to my car. The service was nice and respectful!
By Owen | 9/6/2019
Great staff, great work, great price... what more could ya ask for?
By Ray M | 4/17/2021
Everyone is very friendly & knowledgable. They are very up front with me. I never feel like I am being taken advantage of.
By Mike | 9/6/2019
I was in a hurry to go fishing with my grandkids and Tim went out of his way to make sure I was in and out as fast as they could. Excellent service as always. My wife and I will only buy from Big O in Alamogordo. Thanks for the professional service Tim. Had plenty of time to go fishing. Mike Pasden
By Mike S. | 3/15/2021
The technician made a point of informing me of the findings of the alignment test and explained the steps he would take to resolve any issues.
By anonymous | 9/6/2019
Needed oil and spark plugs changed. I didn't know the filters and the spark plug wires needed to be changed too. After a few calls from Big O, and a constant update of parts, prices and times; the car came back running great.
By Floyd D. | 3/4/2021
Everyone was nice and polite. They did a great job checking out my car and then giving me an update. All Good!
By Rose | 9/6/2019
Everyone was very nice and the work appears to be excellent. Most impressively, however, during the tire alignment procedure, the technician faced some difficulty. The staff placed a call to the manager and, apparently on his day off, he turned up within minutes to oversee the procedure and not only make sure it was done properly but to use the opportunity to teach the young tech about trouble shooting. Nicely done.
By Csmith | 2/17/2021
Friendly service