Midas

225 ratings
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Location

1697 Montgomery Highway,
Hoover, AL 35216

anonymous

By anonymous | 5/24/2018

I like that they are checking for other issues and offering costs for them.

BamaJim

By BamaJim | 4/22/2022

Originally, I had a bit over $800 worth of work done and they forgot to do my oil change and to look into the reason my check engine light was on. To "satisfy" a customer, they agreed to give me a free oil change. This they took care of and increased my happiness with this location. I need an oxygen sensor and when I can afford to have it replaced, this is where I'll bring my car even though there is one location closer to where I live, but I'm NOT happy with that one.

Abdul R.

By Abdul R. | 7/2/2020

The customer service was great. Wilson was courteous and helpful. I just want u to think about my points of improvement.1. U were the first business taking credit card service charges from me.2. Is charging for supplies when u do oil change a norm now? Nev

Shane N

By Shane N | 3/23/2022

All associates were very personable and engaging. I truly felt like I was their main priority even with other customers in the building. Who also seemed very pleased with their experience.

Lorenzo H.

By Lorenzo H. | 7/2/2020

"I had an 11:00 AM appointment. I was there 25 minutes early. I was very disappointed that you seemed to be two bays open and more than enough technicians, yet my vehicle didn?t get pulled into a bay until about 11:30. Even when it was pulled into a bay, t"

Donna B.

By Donna B. | 3/22/2022

Wilson was very professional, and knew everything about what we wanted. He assisted in ordering the right tires for my needs. The technician that did the alignment was very friendly and also very professional. The time for the repairs was excellent. We will definitely use Midas in Hoover again.

Keith. S.

By Keith. S. | 7/6/2019

Manager quoted prices way higher than should have based on what I asked to have completed. Tried to add in unnecessary items. He quoted me double what other shops quoted to change shocks. Heard him do the same to some unsuspecting people on the phone. The

Bham21

By Bham21 | 3/15/2022

All of the associates at this location was very helpful and thorough in explaining everything.

Marsy M.

By Marsy M. | 4/25/2019

"Called ahead to get a quote, Jack said it was less than $30 for my cars oil change. I show up and at the register same person said it was over $60 for an oil change and 45 min time to get the job done. This?ll reason I called ahead was for an exact price b"

annr

By annr | 2/25/2022

The feeling I got when I walk in, I knew I could trust them, whatever they told me, I knew they were right. To get that trusting feeling means the world to me.

Darrell B.

By Darrell B. | 3/20/2019

I was looking for a good place to have my oil changed and saw a Midas commercial. $19.95 oil change and free tire rotation. Went and had it done. was charged $28.00 and change for oil change. additional $3 for one half quart of oil. $5 for disposal. Total

Eugene  J

By Eugene J | 2/25/2022

My Experience was simply very good .The Midas Team handled my concerns and recommended other work that I forgot to even mention to check.

Phillip S.

By Phillip S. | 1/20/2022

Bad customer service refuse to give me air..In fear they may get sued. I think they just didn't want to get out in the cold. They had not one customer but me. And all I need was air. Had to drive one mile to the nearest gas station to put in my own air. Sa

Yolanda S.

By Yolanda S. | 2/21/2022

The staff has been very friendly and helpful every time I have went to Midas. They haven’t disappointed me yet.

anonymous

By anonymous | 4/18/2020

Sucks sucks sucks sucks sucks

Sue A.

By Sue A. | 2/10/2022

Wilson was wonderful - patient with all my questions and understanding.

Dewey M.

By Dewey M. | 10/8/2019

"Went for a $21.95 oil change that cost me instead $32.00. Charges for shop supplies etc..Found a nail in my tire, the charge for that was over $32.00. Later checked my tire pressure and found they had put in too much air.. 3 tires had over 60psi and one ti"

Molly R.

By Molly R. | 1/13/2022

Midas did a great job making sure my car was finished quickly and efficiently!! 10/10 recommend.

anonymous

By anonymous | 9/7/2019

It was not so good experience for me to be at this place. I will never go back. They had a coupon for oil change with tire rotation. I insisted on the tire rotation but the man at reception when I asked was like I dnt know I guess they did it, well all the tires had same thread. Thats what he said. They were having free allignment check so insisted on dat too and he called me back saying it needed an alignment. I said i have a better deal he first said he gonna charge me dat price den said cant.

Gene F.

By Gene F. | 9/2/2021

Very good people to do business with .Seem streight up and honest