Big O Tires

371 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

6565 Winford Ave.,
Hamilton, OH 45011

Greg

By Greg | 9/6/2019

EXcellent!!!!! Same day service. No problems. EXcellent.

Patty

By Patty | 9/6/2019

All of the employees that I spoke with were very friendly and professional. This was the 3rd car within a month that I had brought to have an oil change. We are very happy with the service we have received on every visit.

Ramon

By Ramon | 9/6/2019

Very courteous and helpful with getting the right and best tires for my truck.

Mike

By Mike | 9/6/2019

I was on a tight schedule. The front office didn't waste my time with silly offers or other enticements. They got my car in on time, out on time, and fixed, per the warranty, without a struggle. That doesn't happen often in any. retail situation. Nice job

Bridget

By Bridget | 9/6/2019

Always great service and customer care

Brian

By Brian | 9/6/2019

Once again Lee and the guys rendered Five Star customer service. I will be bringing my car back when my tax refund deposits for more work. It is actually refreshing to be treated like a customer. Good job guys!

Randi

By Randi | 9/6/2019

Excellent service today when I needed a car battery. Call 3 local places, and Big O had the most courteous employees and the best price, by far! Thank you so much!

Ross

By Ross | 9/6/2019

Desk employee was very understanding and helped me with my issue flawlessly. Never met someone so selfless.

Joe

By Joe | 9/6/2019

Ouick service

Ron Geisler

By Ron Geisler | 9/6/2019

Excellent customer service! Helped me get a tow for my car. Fast replacement of tire. Definitely will be back.

Tyler

By Tyler | 9/6/2019

Nice people

Bruce Neumeister

By Bruce Neumeister | 9/6/2019

I first called to discuss my tire options for my Toyota Camry. There are several models that will work on my car. After speaking with John Castle about tires and prices for about 45 minutes I made my mind up over the phone. There was absolutely no pressure to decide what to buy or where to make my purchase but I just felt very good about his knowledge on tires. After he quoted me a complete set price I told him what I wanted, He checked his stock and said that he could have them delivered from the warehouse by 2:00. Once they arrived he looked at the code date and said that they were all made on the same date (which is important to me). Once I arrived, he greeted me and said that they were ready. While there I explained that my low tire pressure dash light was staying on even after I made certain of the proper air pressures. He brought out an electronic device that showed that one of my TPM's had a dead battery and another one was very low. I decided to have both replaced. Later they checked the front for alignment and it was out a little so we did an alignment. I would recommend the shop as all the guys were very polite and professional. These Cooper CSS Grand Touring tires are awesome!

anonymous

By anonymous | 9/6/2019

Donald and his team at Big O Tires are definitely the best around town. Great customer service. They get the job done and they get it done right the first time. The finance options are unreal, can get work done and come make payments to them. Highly recommended Big O Tires! Those guys and great!

Michael Kelly

By Michael Kelly | 9/6/2019

I ranked the product knowledge a 4 because of the white wall problem. Hail, hail to Nick, Christina and my installer; the tires ride great and their well balanced. Christina, thanks for going and getting them at the last minute. Vintage Chevy Blazer

Joseph

By Joseph | 9/6/2019

Very clean and they did a nice job I will be back

Clifford

By Clifford | 9/6/2019

Brought in 3 trailer tires on rims to be balanced. Even though the store was very busy John went ahead and did the work immediately. Was in and out in less than 10 minutes.

Mark Calvert

By Mark Calvert | 9/6/2019

The service personnel was very friendly and professional. They had my car serviced and completed 15 minutes ahead of schedule. I will give Big O more business in the future. Sincerely, Mark C.

Frank J Munafo

By Frank J Munafo | 9/6/2019

Your store did a great job on my wife's GMC Envoy and you taken good care of my Nissan Maxum so yes I will return.

Tressa

By Tressa | 9/6/2019

Fast service. Good price. Dillion was friendly and engaging.

Robert

By Robert | 9/6/2019

The staff treated me great.