Big O Tires

Great service, very helpful with information and got me in the same day I called.

I was in a huge pinch with having a flat tire on my work car on a Sat afternoon and needing it fixed or replaced before the store closed at 4pm for use on Monday. Nick and Dylan were extremely polite, professional and helpful and had me back on the road within 45 despite being busy. I can't thank them enough!

Great customer service! I didn't catch his name, but the gentleman, at the front desk, was very nice and informative.

Love and trust your company, especially the store I go to.

A bit pricey.. but, it was quite a bit of workThey are always busyJust wish they had dealer pricing.The financing options help..But, still keeps a person in the hole.Thanks Big O for working with me on the cars that I have brought in.

I came in for a carry out tire. Salesman was professional,courteous and did not pressure me for any kind of sales I did not need.

Service was on time no big sales push just an FYI and thank you.

The service I received was very good and my truck was done in the time that I was told. They also checked my brakes and rotors and let me know they are good

After 1,800.00 of work done on.my car I was pleased to get my car back and it was running great .EXCEPT the car was running at 220� and it smelled like it was overheating .so I called and requested to speak to the mechanic to ask if it was normal to do that .I was told he was busy and that he would be told I called and requested he call me to answer these 2 questions .I'm still waiting after 2 days .now my car is running at 230� when sitting still and it smells like its hot .so I guess your gonna see my face Tommorow sometime so that I can MAYBE talk to the mechanic and get an answer that could have been taken care of with a simple call back . plus I just noticed my cooling fan isn't running. See you Tommorow

I went in for a oil change and was done 20 minutes later. Very friendly staff

I have used this store for years. I am usually very happy with my service there and I am again.

Great service. Nice and welcoming. No complaints.

You guys are great but I would suggest the following improvements:: 1. Make your waiting area bigger and with better seating options 2. Change the doors and sidewalk to be ADA compliant 3. Add and improve the handicapped parking :

Everyone was kind and did a great job

Waiting area was very cold

staff is always friendly and have no complaints

Liked not having high pressure sales - printed out a copy of my reco service and left it at that... EXCELLENT way to present potential issues.

none

Used the on-line estimate and appointment reservation system. When I got to the store they had the reservation but did not have the estimate. They informed me they did not have the tires necessary for the estimate. The service person was very apologetic and they quickly sent an individual to get similar tires at the "warehouse". The effort put into "making things right" was greatly appreciated . The service was quick once the tires arrived. The store certainly sought to correct a mistake they did not directly make - as a customer I appreciated the effort.

Oil change and tire rotation. Excellent service at a good price with coupon.