Midas

Had an 11:00 am appointment. Artivrd at 10:45. Watched the service writer fleet with another customer(white lady) with the exact time of 11:00 for an oil change just like me. They took her car in changed the oil and she was out in 30 minutes. Meanwhile my

"The service is decent but whenever I pickup my vehicle there are grease stains on the steering wheel, door and this time the center console. They also forgot to call me after my vehicle was done, I received a call several hours after the service was compl"

They do not honor their cupoun and they are not customer friendly and very abusive to customers

I had a ton of things recommended that weren't needed, and my tires left unfilled, as did my coolant etc. if I'm paying $120 for an oil change that's the least you could do. Also reps couldn't name what oil they used.

I was not happy at all they really did not do my oil change but they ask for my payment it is still the same they just put my tires on different that was all I saw and my car was finish with in 3 minutes. And I asked why was the tire pressure light still o

Honor the price that was advertised online. Online ad for oil change was $29.99 when dropped off said that the store did not honor the add ended up paying twice the price.

"I thought they did a decent job, at first it seemed better. but very quickly, my brakes have deteriorated to the point that i have had to go see a different mechanic (one that i trust) i wouldnt go back here if my life depended on it. they were nice, just "

I could see myself returning if I felt that the manager was honest. In the time that I sat there I witnessed him scold employees for not upselling and/or being honest. This same manager told bold faced lies to me and was dismissive when I called him on it. I witnessed him do this to employees and to customers.

They forced me to get the coolant system flushed but later realized that it wasn't the coolant system that was the problem. Over 800 spent meanwhile offering me one piece of advice, yet listing several problems with the vehicle. Never once did someone suggest a progression on repairs (i.e. Fix this now, then this etc ). The mechanic was nice but I felt ripped off.

You could improve friendliness. I had a coupon for an oil change and the Midas employee without even saying hi just said THOSE COUPONS DONT WORK HERE. He did not even look at the coupon I printed it from your website.

As I sit here the second day in a row. I was told that the service that I needed done was a two hour service which ended up being a four hour service. ( I actually did not mind it because I would like to have my car done right) So I got my struts done and

Prices are uncompetitive. There was no effort to actually diagnose problem until after vehicle was off the rack and I had already paid to replace incorrect part

They tried charging me $1097 for “completely necessary” AC repair. I found another shop in DC that gave a quote for the same exact service for $750. And they also said Midas was trying to rip me off with how many hours of labor they were going fo charge.

Recommended I get spark plugs even though I had recently changed my spark plugs. Luckily I knew what my car needed if not I would have been out a lot of money.

"The employees were great, but I dropped my car off at 9:30am and am still waiting now, at 12pm. That's too long to wait for an oil change."

Great oil change but very bad professionalism and bad timing the staff kept telling me different times to get my car every time I called.