By James C. | 11/15/2021
"Made an on-line appointment for an oil change/tire rotation . After a 30 minute grueling drive in a terrential rainstorm on I-95, only to get there to have the front desk person tell me my appointment DID NOT GO THROUGH and Ide have to re-schedule !!!! Why"
By Kristie K. | 6/19/2020
I was in Fairfield from NJ and had a wonderful experience with Rick! I highly recommend! Everyone was great!
By Michelle M. | 4/27/2021
"Hi, Last Saturday I brought my car in for a 10am appointment? for an oil change. I was told it would be about 15 to 20 minutes. So I waited and waited and waited. I waited for 2 hours and 15 minutes for an oil change (I had to cancel plans because of this)"
By Mary & Pupster BellaGrace too R. | 4/27/2020
I love going into the store because they remember the car they remember the client it doesn?t feel like a chain I always know that when my car is done there?s a warranty to stand behind the work and the work was done the correct wayThe first time thanks gu
By Jaqueline M. | 7/10/2020
"I brung my car just for a coolant flushing & Mike called me back telling me my car needs this & that that has nothing to do with what I brung my car for... it went from $109.00 to 1,435.00. This was unacceptable he didn't break down & discuss the total pri"
By Tiffany R. | 3/9/2020
I've been coming to this place for awhile now and Mike always makes time for me & my car. Today I met Rick and he was just as great! Amazing duo. As always I'll be back.
By Jacqueline W. | 1/3/2020
"I will never go back to this location. The service clerk was both demeaning and rude through the entire oil change process. On walking in an explaining I was there for an oil change the clerk, Mike, responded with ""How did you know you needed an oil change"
By Jennifer L. | 2/27/2020
I have used this location since 2009. The crew are very friendly and Rick and Mike are awesome Affordable service. Helpful guys. Rick and Mike
By Alice P. | 9/6/2019
I was charged $90 for an oil change which is an exorbitant amount given that I normally pay no more than $35 for one in other locations. I will not be returning to MIDAS ever again.
By Sherri A. | 2/24/2020
"As new residents of Fairfield, we needed to find a quick repair shop to replace the low beam headlight on our SUV. In passing we decided to stop and get a quote. Rick was very welcoming and quickly provided a more than reasonable estimate. Mike was efficie"
By A R. | 6/26/2019
"For regular oil change, 2 lug bolts broken, waited over 3 hours and manager told me this was routine type service. No apology offered.Never happened in over fifty years. Know who is changing yourOll."
By Ryan S. | 2/8/2020
"Had serious brake issues with my car. Called right before they closed Friday night, Rick and Mark were able to get me in at 8 AM the next morning. They were able to fix everything by the afternoon and were extremely courteous and professional. I will de"
By Ein M. | 6/16/2019
"I've taken my car to Midas Fairfield three times in the last month, spent upwards of $1,500 dollars, and left with problems I did NOT have when I got there as well as new parts now working as poorly as the ones they replaced. I went in for an oil change, "
By Richard Illy I. | 11/26/2019
Great service! As always.
By Steve M. | 9/7/2018
A lady left the store. My car was 12 feet from her. If she cut the wheel she had plenty of room. She told me to move my car. I began to do it and she got nasty. Then I told her she had plenty of room and I wouldn't move my car. Some asst mgr came out and t
By Claudia N. | 9/5/2019
Mike and the staff went above and beyond to help me resolve a headlight issue.
By Suzanne C. | 1/30/2018
"I have been a loyal customer of this location for years. Last week brought my car in for a routine oil change.When I walked in, barely a ""hello"" before the manager started rattling off the list of things ""wrong"" with my car that they'd addressed with me la"
By E F. | 7/3/2019
"Did everything perfectly, start to finish."
By John P. | 12/31/2017
Disorganized and slow service. Left car there over night didn?t look at car until late next day. Car had to stay another night. A lot of back and forth with shop supervisor and mechanics to find out what was going on
By Meg T. | 4/19/2019
"Overall, Midas does an excellent job. "