Midas

361 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

556 Boston Road,
Billerica, MA 1821

Charles S.

By Charles S. | 10/11/2018

My wife brought in my son's car for an oil change. And she said the mechanic on duty that worked on our car was not a pleasant man. They said they could not rotate the tires for some excuse.

Strykewulf

By Strykewulf | 12/22/2022

Great staff, Took care of my mechanical issues, fleet vehicle so everything else was handled behind the scenes.

anonymous

By anonymous | 8/20/2018

New oil leak after oil changed. Fixing ASAP.

Erica S

By Erica S | 12/17/2022

The owners Brian and Michelle were extremely friendly and accommodating. I came in for an oil change and Brian noticed I needed a coolant flush and was able to take care of it same day.

Charles S.

By Charles S. | 5/19/2018

All the staff are polite and very professional! But the Billerica MA location had a bug infestation and could sure use a pest control application. That was making a lot of people uncomfortable waiting for their vehicles.

John

By John | 12/13/2022

Very personable. Fast service, great price. Would highly recommend. Will return in the future. Merry Christmas and happy new year.

anonymous

By anonymous | 11/13/2019

second time happened to me with Midas, they don't do Tire rotation unless you remind them 1000 times

Tom D

By Tom D | 12/2/2022

Brian was exceptional in explaining all services and costs. Taking time to show area to be worked on.

Devon B.

By Devon B. | 8/6/2018

Manger bad service bad good luck my cover for windshield washer was missing when I got home call him he?s was too busy so didn?t get it washer wasn?t too off

Linda K

By Linda K | 11/28/2022

I had no appointment and I just drove in they took me in right away and serviced my car. They were very polite and a great price.

DOMENIC G.

By DOMENIC G. | 6/22/2018

I FILED COMPLAIN IN PERSON AND ONLINE AND NOW HERE. please call

Lenna

By Lenna | 11/22/2022

It was last minute but I was able to get a spot and they finished the service really quickly.

anonymous

By anonymous | 4/27/2017

I had sound issue in steering rod, Midas said its break problem and replaced the break related things. But later it turned out that Issue was not related to break as I was still experiencing the sound.

Miguel T

By Miguel T | 11/19/2022

As a former mechanic I usually change my own oil, as I do not trust most places to change my oil. I was impressed how quickly they picked up the phone and booked my appointment. I called the day of the appointment and again they quickly pick up and was able to accomdate a earlyer time. I arrived and was greeted nicely, they toke my information and I sat down and they toke my car in early than the set appointment time. This location is organized and clean. They recomended tires for my Jeep and showed me all my options avalilable to me. Oil change was fast and I was out before I knew it. I aprreciated the service greatly as a former mechanic I know how unpleasing a oil change may be. Thank you for the great service and the follow up text asking how everything went. I will be going back for sure.

Sue Ellen K.

By Sue Ellen K. | 8/31/2021

First Appointment available tomorrow or the next day for a Basic Oil Change. Go to leave and see employees just sitting around doing Nothing but Playing on Phones.Maybe Previous Management Was BETTER!!!!!!

Peg M

By Peg M | 11/19/2022

These guys are so friendly and really go out of their way to make sure you understand what needs to get done to your vehicle. They do the work promptly and right the first time .

Kevin  J.

By Kevin J. | 8/13/2021

"Would never give you our business for making us wear a mask. Read a book and follow the science! Go woke go broke, we drove down the street to a real company that let us decide if we need a mask. By the way the idiot at the door was wearing a clothe mask "

Anonymous

By Anonymous | 11/18/2022

Service was very fast people were very friendly. I would use Midas again.

Mark  .

By Mark . | 1/25/2021

"I've been getting my oil changed here for years, but no longer. I was told my front rotors were ""wafer thin"" when they finished their ""safety checks."" Given a quote for $950 to do the front and rear brakes an rotors ($100 off!). Brought the car home and p"

Joshua C.

By Joshua C. | 11/17/2022

The took me in on an emergency and helped me right away and i did not have an easy job for them. They where extremely friendly and courteous. Amazing.