Midas

361 ratings
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Location

556 Boston Road,
Billerica, MA 1821

Enoch S.

By Enoch S. | 1/23/2021

I took my car for a simple oil change on 1/18/21. I have been doing oil change from this location for the last 5 years. This time I was informed it was under new management which I didn't care. But something came up when they told me they couldn't reset t

Dawn D

By Dawn D | 11/11/2022

I have always found the best personalized service here.

Sam S.

By Sam S. | 12/8/2020

I went for a new axle replacement 2 months ago now I end up with a leaking seal. It was done by Luis. I went back today and he suggested I pay another $200-$300 to have it fix. After Brian is gone that Midas location seem to not have any customers. Common

GregandtataL

By GregandtataL | 10/31/2022

I was actually pleasantly surprised at how clean and welcoming the lobby was. They were busy when I walked in for my appointment and both attendants looked up and greeted me with a smile and said they would be with me in a minute. I am a New Patient intake coordinator at my office and this was exceptional service. When told I need an extra service they understood my reasoning why I was going to hold off without pleasure. Nice way to start a Monday!

Zibbidi B.

By Zibbidi B. | 9/2/2020

Just wanted my power steering rack fixed. I dropped my car off planning for a 2 day fix. They proceeded to order the Same wrong part 3 times in a row then they had to have it rebuit. They then proceeding to install it wrong and now when I turn i constantly

Linda K

By Linda K | 10/24/2022

I stopped by and they fixed my car right away, they we very helpful and had me back on the road in minutes. I am very satisfied and happy with Midas.

Angela C.

By Angela C. | 7/21/2020

"Purchased a groupon for full synthetic oil change. While making an appointment I was told that if I wanted my tires rotated it would be an additional $20. On line they advertise ""every oil change includes a tire roation."" I was quoted that without using my"

Peg M.

By Peg M. | 10/6/2022

The staff is so friendly, they take the time to show me and explain what issues my car is having and what needs to be done to correct it. There is an estimate provided before any service is even started.

D D.

By D D. | 2/26/2020

"I called to make an appointment to have my tires mounted and balanced, I told them I had my own tires and that I would let them dispose of the old tires he told me it would cost $16 for the mounting and balancing and $3 for each tire disposal, once I arriv"

Mm

By Mm | 9/21/2022

Very friendly took my car on time very clean store

Brad S.

By Brad S. | 1/4/2020

"I was greeted by a guy who looked at his friend and said ""let me go see what this (expletive) guy wants"" . Then was turned away for the second day in a row because they are having a ""problem"" servicing fleet vehicles. They scheduled me twice - once on a"

Happy

By Happy | 9/20/2022

Everyone was wonderful and everything worked out perfectly

B S.

By B S. | 8/15/2019

" I?ve been getting oil changes at Midas for the past couple times and every single time I go back I have an issue so I am completely done with going back. The workers always give me reasons why I need to spend more money, they always say something else is "

Kim A

By Kim A | 9/19/2022

professional, pleasant, knowledgeable, friendly, communication approach

Kondal Reddy  K.

By Kondal Reddy K. | 8/2/2019

"I am going to this Midas Center for over 5 years for an oil change. When My friends told that they hear a weird noise from the Car Engine, I took the car to This Store. The mechanic drove the car and confirmed there is no issue found and also he doesn't he"

John Kay

By John Kay | 9/13/2022

The people treat me great and don’t try to take advantage of me.

Rohit G.

By Rohit G. | 7/19/2019

"Midas Billerica Charge me for the A/c freon recharge service while it was the A/c compressor issue and now they are refusing to refill the a/c freon and also not refunding the amount for the service which i did got.I am requesting the online user, please g"

Anonymous

By Anonymous | 9/10/2022

They were honest and accommodating,

David K.

By David K. | 4/24/2019

"Had a Groupon for an full synthetic oil change. When I asked how much it would be to add Tire Rotation, I was told $20.00. Because I argued that the price was high and it didn't make sense since a regular oil change included tire rotation and was $19.99."

Billy C

By Billy C | 9/7/2022

I was highly satisfied with how quick it was to get in for my appointment how friendly they were even had snacks and water and it was kind of warm out the boss and his son and wife was very very friendly very talkative they had the television on and it was nice seating area and it was clean and spacious I really truly enjoyed my experience there they made me feel like I was at home.