Midas

361 ratings
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Location

556 Boston Road,
Billerica, MA 1821

you d.

By you d. | 3/27/2019

This place is BRUTAL! You can NEVER come in without making an appt a month in advanced for an oil change .. Isnt that a big part of their business ? Oil changes? There is never enough staff and the front desk person is NEVER at the front desk and if your

JK

By JK | 9/7/2022

fast service, clean shop with outdoor seating

Denis A.

By Denis A. | 3/27/2019

"I just got a call from a manager there saying ?we don?t have any appointment available until next week ? but If you make an appointment online, for a regular oil change, they can do it today, but if you do this using a GROUPON Voucher, you have to wait a w"

MGB

By MGB | 9/6/2022

They worked with me on the price, finished the work quickly, fixed the issue.

Pablo E.

By Pablo E. | 1/16/2019

Went in for oil change was told my 2016 Toyota needed a new oil pan gasket and drain plug... clip joint

Laurad9005

By Laurad9005 | 9/3/2022

Really great place! Very impressed!!

Josh W.

By Josh W. | 1/4/2019

Called and asked to for an oil change was told to come right in and went in got there waiting 15 minutes for the guy to tell me the lady I talked to doesn't know there schedule not good customer service in any way

Fjfsweet

By Fjfsweet | 9/3/2022

Well kept. Great customer service

Scott M.

By Scott M. | 12/15/2018

"This Midas location is SEVERELY under staffed. It shows in customer wait time. I paid $570.00 for tie rods, balancing and alignment for a vibration at 60 MPH. The issue still exists! The manager said we could try new brakes and new tires and see if that cu"

Paul G

By Paul G | 9/2/2022

Job well done. Very helpful employees

LISA E.

By LISA E. | 12/10/2018

"I brought my 2010 infiniti in for a simple oil change. they stripped my oil plug and epoxied it back on! I have a driveway full of oil, I had to get the oil pan replaced, rent out a vehicle (for 3 days, weekend) take time from work and lose 2 nights of sle"

dougtaylor978

By dougtaylor978 | 8/29/2022

Great Staff, Great Location, Fast Service.

anonymous

By anonymous | 11/9/2018

poor service and customer service too

Servpro

By Servpro | 8/9/2022

The owners were there and attentive to their customers. All very friendly. Service was fast. And the manager gave us the idea of where too get the sticker for the box truck . which was also easier and very time effective.

Alan D.

By Alan D. | 9/9/2018

"I went in late Saturday afternoon. I pull in and park and walk into the lobby. I stand there for 15 to 20 minutes when the desk person comes in from the garage , proceeds to sit down. He has yet to acknowledge I am even there. I speak up and say I need a b"

Kerrie Macneil

By Kerrie Macneil | 7/29/2022

The service was fantastic, friendly and quick

Kim M.

By Kim M. | 8/31/2018

"I made an appointment online to get an oil change and inspection sticker, both of which were options on the appointment page of the website. An employee called me a short time later to confirm my appointment day and time. When I arrived fro my appointment "

Donna

By Donna | 7/15/2022

I was in for a conventional oil change. Due to how busy they were I waited over an hour before they could service my car. The associate gave me a free oil change because I had an unreasonable wait time. I really appreciated the gesture.

Philip C.

By Philip C. | 8/1/2018

"I made an appointment for Saturday, they call me tell me they can't do it then, so schedule for Monday. I get there, no appointment was scheduled. Then they had to squeeze me in. I had scheduled for oil change, alignment check, and break inspection. The on"

Alex R

By Alex R | 7/13/2022

The team was great! I wish I was better with remembering names but that Boston road rt3A team has all my business going forward when it comes to my car servicing.