By Sam | 9/6/2019
Got my truck in and out right away. I appreciate the good service.
By Sue | 2/6/2020
Awesome guys! Awesome service and prices!
By Steven Wright | 9/6/2019
The service was excellent and I will be a repeat customer
By William | 2/4/2020
Just purchased tires for my Audi and not only did they have the OEM tires I needed but they were also the cheapest price found. Once the service work began it was fast , professional and the overall best experience I habe ever had for car service.
By Michael | 9/6/2019
Brandi provided an excellent experience. I phoned the day prior as I am a new customer and wanted to get an idea of what time would be good, or if they took appointments. Brandi explained things clearly and gave me an indication of what would be a good time to come in. I came in a bit early (before open). Brandi greeted me at my car and explained what to expect. The crew did an excellent job with my oil change. Everyone I dealt with was courteous and professional. It was a positive new customer experience.
By Stephanie | 2/4/2020
I was impressed by the quickness of servicing my vehicle. I normally take my vehicle to Lexus and the time it takes them to service my vehicle is extremely long; sometimes taking a whole day or days. Also, the guys at Big Tire were able to find the source of the problem with my vehicle and still completed the service within a short time frame.
By Jaquavius | 9/6/2019
I was very pleased with how quickly my service was performed. Everything was outstanding, I told the manager how clean it was in the store that I had never been to tire shop that was as clean as that one. Everyone was friendly and happy to help. I will never take my car to another tire shop but that one. My car rides smooth like I just drove it off of the lot.
By Lisa | 2/3/2020
Great customer service and communicated with me to ensure that I knew when to expect my vehicle to be ready.
By John Hodorowicz | 9/6/2019
Great people working there, I enjoy coming there for service. No upselling just information you may need to know. Love Caroline and the guy, I think Trevor, who held my dog outside for me so I could get a coffee and pay my bill.
By anonymous | 1/31/2020
This guys are the best...Ill never go anywhere else
By David | 9/6/2019
Love this place, You guys are excellent!
By Brian | 1/27/2020
Fast, polite, and seemed to do a good job.
By Bill | 9/6/2019
Always Great Service. Brandy at the counter needs help.
By Victoria Lopez | 1/20/2020
The workers and representatives are always very nice and knowledgeable, they are also great at getting you in and out, yet sufficient with their services, thank you all!
By Stan | 9/6/2019
I know this store is without a manager now but Toby seems to be better at running the service than the former manager. He is knowledgeable and keeps you updated on the progress of your service.
By Lonnie | 1/20/2020
I was treated wonderful and got really efficient service.
By Denise | 9/6/2019
I have even recommended Big O to my son who was in town from Chicago. He really appreciated the friendliness, efficiency, and convenience of this place. He would rather get his work done when he is not in the big city! We take all of our cars to be serviced here for the same reasons!
By Robert | 1/16/2020
After my visit in July 2019, I questioned if I would ever return to this store again. But, I'm glad I did ... My recent visit in Jan 2020, was a totally different experience! Apparently, there has been management/employee changes since my July visit and it has made a 100% positive difference!
By Eddie Smith | 9/6/2019
The total professionalism of their staff is outstanding. The management and customer service team resonates a aura of trust from the minute that they greet you at the door. I will be a customer for life and will refer all of my friends to this location.
By Albert | 1/16/2020
treatment was quick and personnel was friendly