By Rick | 9/6/2019
Great customer service. Knowledgeable about service. Staff was very friendly and got the job done quickly.
By Michael | 9/6/2019
Brandi provided an excellent experience. I phoned the day prior as I am a new customer and wanted to get an idea of what time would be good, or if they took appointments. Brandi explained things clearly and gave me an indication of what would be a good time to come in. I came in a bit early (before open). Brandi greeted me at my car and explained what to expect. The crew did an excellent job with my oil change. Everyone I dealt with was courteous and professional. It was a positive new customer experience.
By Michael | 9/6/2019
I like Brandi and Jason(?). Knowledgeable and great service. I wasn't offered a CC application but that's a definite plus! They really do a great job. I think what it boils down to is that I trust them both. I don't feel like I'm being upsold or pressured. Because of this, I've sent my daughter and son in as well.
By Jaquavius | 9/6/2019
I was very pleased with how quickly my service was performed. Everything was outstanding, I told the manager how clean it was in the store that I had never been to tire shop that was as clean as that one. Everyone was friendly and happy to help. I will never take my car to another tire shop but that one. My car rides smooth like I just drove it off of the lot.
By Mark | 9/6/2019
Recently had multiple vehicles that needed repairs. Both times I was in and out in a timely manner and received exceptional customer services by the manager Jason and Brandi and the price was fair. Definitely will return and bring my other 5 vechiles in my family by for services in the future!!!
By John Hodorowicz | 9/6/2019
Great people working there, I enjoy coming there for service. No upselling just information you may need to know. Love Caroline and the guy, I think Trevor, who held my dog outside for me so I could get a coffee and pay my bill.
By John | 9/6/2019
Went for oil change and tire balance(not bought there). Service was very quick and car rides very much smoother.
By David | 9/6/2019
Love this place, You guys are excellent!
By Jack | 9/6/2019
Excellent service, quick service and fair price.
By Bill | 9/6/2019
Always Great Service. Brandy at the counter needs help.
By Pat | 9/6/2019
Great customer service from Brandi.
By Stan | 9/6/2019
I know this store is without a manager now but Toby seems to be better at running the service than the former manager. He is knowledgeable and keeps you updated on the progress of your service.
By Debbie | 9/6/2019
Great service
By Denise | 9/6/2019
I have even recommended Big O to my son who was in town from Chicago. He really appreciated the friendliness, efficiency, and convenience of this place. He would rather get his work done when he is not in the big city! We take all of our cars to be serviced here for the same reasons!
By Reggie | 9/6/2019
Outstanding establishment
By Eddie Smith | 9/6/2019
The total professionalism of their staff is outstanding. The management and customer service team resonates a aura of trust from the minute that they greet you at the door. I will be a customer for life and will refer all of my friends to this location.
By Clarence | 9/6/2019
Great experience enjoyed the great discount given to veterans thanks
By Butch | 9/6/2019
N/A
By Leon | 9/6/2019
Treat you like family
By Kenzi | 9/6/2019
I had just went to the Ford Quick Lane Service Center and was told I needed brand new tires, a battery and a $215 alignment to my car. I had just bought tires and a battery the year prior and was taken aback by the expense of the alignment. I decided to call Big O' Tires and they fixed my alignment, assured me that my battery and tires had plenty of life in them, charged me half the price and made me feel so much better! I highly recommend Big O' Tires to everyone!! They will give you an honest answer!!