By Marycc | 3/1/2021
I always have a satisfactory experience every time I go to Big O Tires. The staff is polite and pleasant to talk with.
By google | 2/25/2021
friendly staff
By Pam | 2/22/2021
I got everything I needed taken care of in one stop, including a new headlight. It only took about two hours.
By Ahm J | 2/21/2021
I got an appointment for Sunday by calling the day before. I was able to use a coupon to get a discounted oil change.
By Sarah L. | 2/20/2021
I never do reviews but I just have to this time. I just drove from Upstate NY to Knoxville TN, by myself. When I was about 6 hours shy of Knoxville my tired started to shake bad and then the steering wheel choke violently. I looked and no flats. So I tried to continue to drive, however it became so bad I pulled on side of highway and it dawned on me to check the lugnuts and low and behold, the front driver tire was barely screwed on!! I tightened it as good as I could with the tool under the mat in the trunk, however knew I'd need professional help. My friend in Knoxville recommended I take it to this location and she's lived here almost 20 years so I trusted her opinion. She was right!!! The guys helped me torque my tires on to the correct setting, got me in and out in under 5 minutes and no charge!!! Really, seriously they deserve a thank you. As a single woman traveling alone they very well could have charged me 100 or better and I'd have never known the difference. Honest and nice people. I highly reccomend. Thank you again to the men that helped me.
By Jon | 2/20/2021
The people were friendly and honest. The price for everything was very reasonable.
By Grey ghost | 2/15/2021
I my rotors where refinished took away the shake I was having while breaking. They left a hook on the car called me immediately to let me know.
By CS | 2/11/2021
I am so grateful for such an amazing Big-O-Tire location! I purchased a set of Cooper AT-3 tires for my ram 2500 and dropped a lot of money on them. They noticed I had a stripped lug nut and replaced it free of charge also! I love that they offered free rotation for life on the tires! I have had my set rotated twice since purchasing, and the Callahan location has had me checked in and leaving in my truck in less than an hour both times without a scheduled appointment. I convinced my dad on buying his set of tires for a ram 3500 through Big-O-Tire as-well and he was very happy with the service. The Callahan location is awesome, staff is great, and I will continue recommending all of my friends to this place.
By Patti R | 2/10/2021
The associate was outstanding. Service good. Neat and clean. The time it took was also very good.
By James D | 2/9/2021
Extremely friendly and knowledgeable and only had to wait 30 minutes to get the oil changed and tires rotated and everything checked out