Big O Tires

355 ratings
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Location

2440 Callahan Drive,
Knoxville, TN 37912

Angela T

By Angela T | 7/22/2023

Great customer service. Very good communication. Everyone was very helpful, friendly, and knowledgeable.

Virginia J

By Virginia J | 7/15/2023

Right front passenger tire blew out for it had picked up a bolt. Luckily and by the grace of God, was close to Big O. I walked to Big O and asked for help. They immediately helped me. That day, those guys were my heros!

Snoop791

By Snoop791 | 7/5/2023

Handled well and with issue of system still took care of me

Robert D

By Robert D | 7/5/2023

3 Big items for me: 1)The online site was easy to navigate and let me select an appointment that met my needs. Which was immediately. 2)The gentleman working at the counter made the intake process as painless as possible and was incredibly chipper at 7:55 in the morning. 3)The work was completed quickly and at a price that very reasonable. As a bonus, it's nice to receive a text message from the store following up on the service I received.

Richard

By Richard | 7/1/2023

The person I dealt with was Jimmy, he was very friendly and professional and very knowledgeable about cars and tires. He helped me with what I needed and was great!! He is the best of what big O is!! I will definitely come back

JBCHCC

By JBCHCC | 6/29/2023

After a horrible experience at firestone where we dropped our car off at opening and got it back at closing, and they had not touched our tires at all, this was a dream experience. We dropped out car off at 8am and got the call it was ready within 2 hours. We were elated!

AdamK

By AdamK | 6/16/2023

Quick, easy, friendly. I like that there are coupons for your next visit on the folders. Keeps me coming back.

Anonymous

By Anonymous | 6/12/2023

Service was completed early. Employees were receptive to questions, and were clear in their responses.

Crystal E.

By Crystal E. | 6/5/2023

The tires I wanted were not at the location, but they got them from the warehouse for me, called me as soon as they were there and took my car back within just a few minutes when I got there.

MarciaW

By MarciaW | 5/16/2023

I've been coming here for several years. The staff and service are always top-notch and cost-effective.