By Andrea | 4/3/2020
Colt at the Provo store has always gone above and beyond. I will never go anywhere else for our tires. They have hands down the best customer service around!!!
By Susan M. | 10/31/2024
Have had only great service every time I have any auto work completed.
By Lane "Shifty" Shurtliff | 3/18/2020
Thought I lost a weight off my wheel. Took it tp Big-O Provo. Wasn't happy to find out that my truck had bad wheel bearings on both sides that were shot. When I was taken back in the shop to check things out, I wonder how I even limped into their location. Not a cheap thing to fix, but let me say this.... I received the best service in the world by Colton, and others, and I know I got a very good deal. I will always go back to Big-O Provo. Thanks for getting me back on the road quickly to I can get back to fishing in our Utah mountains.
By AJ | 10/23/2024
They have always taken care of me and the car. Even though Big O is kind of a big business I get a feel that they are down to earth and honest.
By Ron | 2/13/2020
Thanks for all you do. As for question 3, greeting me at my car is always awesome.
By Darin H | 10/22/2024
Reece was very professional and helped in every way possible.
By Trevor | 1/6/2020
I am a young guy and i am looking to find a consistant place to visit and this was a wonderful first impression
By Julie H | 10/14/2024
I was treated like I was the most important customer there. I was panicked because I need my trailer for an upcoming trip. Work was done fast and well and my anxiety is calmed! Thanks to Reese!
By Carolyn | 1/6/2020
We have been getting great service for years and appreciate your trustworthiness.
By AG | 10/12/2024
Matt was amazing and the mechanics worked quickly.
By Shirley | 12/25/2019
In and out quickly
By ab6 | 10/5/2024
everyone is very helpful and understanding, and are always very quick with great work!!!!
By Aimee | 11/22/2019
Big O always takes good care of me and my car!
By Shayleena G | 9/23/2024
Associate went above and beyond to make sure the car was taken care of after a mishap. They were honest and upfront with what happened, and did what needed to be done to get the car fixed.
By Peter | 11/20/2019
They were able to get me in quickly, and even though I used the wrong tire size on the appointment they accommodated me with no problems and got the right size for my vehicle
By Kim S. | 9/21/2024
Loved working with Jeri N. and the other staff at Big O. Jeri was extremely helpful in our tire selection process. She also explained how we could mitigate issues with our tire alignment regarding camber adjustments. This is a great shop and you can tell the staff believes in great customer service!
By Brian | 11/12/2019
Nice folks and helpful
By Sara N | 9/21/2024
Jeri N was very kind and efficient at getting me checked in and out. The whole process was quite quick which I appreciated.
By Matt | 10/28/2019
I was blown away by the level of service that I received at Big O Tires. Steve was so knowledgable about the tires that were perfect for my minivan. He explained the alignment process and how they could correct it so the tires wear properly. In addition he helped me navigate Michelin's warranty and proration process saving me tons of money. Will definitely be shopping here for years to come.
By Kj | 9/20/2024
We on trip and our trailers spring broke. We pulled into big O and were met at door and immediately felt heard and that they would do everything they could to get us out on road. They ordered part and within 2 hrs we were back on road. Super friendly and professional! Many thanks and huge reccomendation