By Carl james | 9/6/2019
While traveling through Provo we developed a leak in our trailer tire. We called and even though they were closing they waited for us. They fixed leaky valve stem tightened everything and only wished us a safe trip. The best customer experience we've had hands down.
By Briana C | 10/23/2023
The manager lives near me, so he drove my car to and from Big O for the services. He's always upfront about the cost and the work he and his team do is always great
By anonymous | 9/6/2019
You solved my problems in a short order and with real quality. Great job!
By Colton M | 10/21/2023
Colton Nacho was very friendly and helped answer all my questions and concerned in a clear way creating an overall good experience with the team and the mechanics.
By anonymous | 9/6/2019
I have being coming to this store for a few years now. I am always treated well. They are fast and efficient
By Jon C | 10/18/2023
Always a great experience at Big O Provo. Great people to work with and great value. The people care about me and what I am needing. Not just there to sell me anything I don’t need.
By anonymous | 9/6/2019
They helped me figure out which tires would be best for my car and my budget and they were super quick getting them on.
By Duane B | 10/16/2023
Reese Carter has taken car of all of my personal and company needs for years. I have followed him everywhere he has gone. this time I came from downtown SLC. He is definitely a huge asset to your company. Duane.
By Josh | 9/6/2019
It was nice and quick, didn't pressure me into anything, and they remembered when I had called before hand. Excellent service
By Spencer C. | 10/13/2023
I scheduled my appointment online and showed up on time, the attendant was really friendly. I had a couple of questions about the services and he helped me understand the differences and what needed to be done. The whole process took two hours, but they did a really great job with my car. Absolutely no complaints.
By anonymous | 9/6/2019
I am always treated fair and royal when I come to the store. It doesn't matter if it is just to check the air pressure or purchase new tires, which I did.
By Dee Lynch | 10/11/2023
These guys are knowledgeable and honest. NACHO is the MAN
By anonymous | 9/6/2019
When I pull up, they always come out of the store to greet me, even when it's cold enough to be snowing. I just came in for a basic oil change. They did it twice as fast as Walmart and for $10 cheaper than Walmart. That says a lot to me. Go BigO! And in the past they changed out my wheel bearing and hub assemblies for the same cost as a very cheap mechanic I went to once, but with probably much better quality and precision. I love these guys!
By Ben H | 10/5/2023
Good communication for the most part, clean, and good people.
By Scott | 9/6/2019
Steve was great... walked in, told him my referral, wrote up the invoice in less than a minute. No sales pitch, just took my keys and had me in and out... not super fast. Because they're busy! I'll definitely refer Steve, like he was referred by two people!!
By Gabe H | 10/4/2023
The technicians were very helpful and kind in walking me through what I needed and might need. They were straightforward with pricing and the options I had. There were no surprises at checkout!
By anonymous | 9/6/2019
I have been in twice in the past couple of weeks. Couldn't be happier! Great, quick, honest service!!
By Scott M | 9/30/2023
This was a great experience because Nacho was very helpful from the first hello. Communication was very friendly and he always had a smile on his face. Even though it ended up costing a bit more than I thought due to camber alignment parts, I still had a great experience because of the friendly constant communication throughout the wait.
By Lorraine | 9/6/2019
I have been a Big O customer for years. I have always appreciated their service. I trust the employees at this particular store (Provo, UT).
By Cease | 9/28/2023
Fast and friendly service ! Always a pleasure to talk to Steve he always makes you feel like your treated like family and great prices!!