Big O Tires

No matter what location I go to the staff is always amazingly upbeat, professional and courteous.

I was desperate to have a tire repaired or replaced on my rent a car in order to begin my return trip to L. A. Big-O saved the day. I was very impressed with Elisa Bloomquist's helpful and efficient assistance. I was out the door in no time. Thank you!!

I worked with Kelly and Justin and they were both amazing! Kelly went the extra mile to make sure I was taken care of and up to date on what was happening with my car. Thank you for taking such good care of your customers!

Quick and clear with me. Highly professional staff. Very accommodating.

I stopped in before a long road trip to have a tire repaired and get an oil change. I ended up having to buy new tires and the employee who helped was very informative and helped me pick out the best tires and get the best deal.

Russell was very professional and helpful. He was quick to call back and absolutely made it feel like they were there to help any time.

I knew they were an exceptional company from living in Colorado so I sought them out when I moved to Utah. They were just as professional and skillful as I have come to expect. Colton at this location went above and beyond by assisting with an aftermarket issue that would have taken weeks to correct left to my own devices. The prices, professionalism and consistency from shop to shop makes this my choice for service no matter where I live. Plus Big O Tires are awesome, long lasting and have a great warranty.

Engine light came out. Diagnosed as oil pressure sensor. Repair was comprehensive. Technician found other problems. The service representative, Russ, sent text pictures of the problem and followed up with a call. The explanation of the problem was very good, so I had high confidence the repair was appropriate.

The employees are always respectful and get things done in a timely manner.

Because of Ismael great customer service and the rest of the he has behind him. I live in Layton area and I have a Big O right around the corner from my house walking distance , I still go to the Murray's location because of the great customer service. Thank you Ismael and to your crew. I much appreciate you guys

Saved me money and the insurance so worth it!! Thanks to the fellow that offered it..

Everything was as I would have expected and hoped for. I’ve been ripped off before by other shops.

Colton runs a good shop. This is my go to repair facility

Everyone was super helpful every step of the way. Making an appointment was a breeze; check in was a breeze. They kept us updated on wait times since we chose to wait and came and discussed any concerns they had, were up front with pricing, and completed all the work in a timely manner. It was great service and very convenient. I will definitely return for any other needs my car may have.

Friendly, fast, expert service.....................

Russ was friendly and great. It was an overall very positive experience. I was in and out of there with new tires in an unbelievably quick time.

I had sworn never to use Big O Tires for anything ever again after very poor service I received in another state. Well, one day I had an emergency and it happened that your store was my only option. Colton ressurected my faith in Big O. What fantastic customer service he showed. He took me from a feeling of -3 on the "Like Big O" scale to a +10. I have been going back routinely since.Well, this week my daughter in law was in town with my four grandchildren in tow. As she was about to leave town and head back to Arizona, we discovered that her breaks were shot. (Well, I'm not letting her and my 4 grandkids go anywhere with bad breaks.) This was at 3pm on Saturday afternoon. I live about 200 feet from another Big O store. My daughter in law was not able to make an appointment there because of the late hour. I told her to let me call "My" guy Colton. His store was 48 blocks away rather than across the street, but I had faith they would come through for us. I will admit that I got a bit nervous when the person on the phone said that Colton had the day off. But "Kelly" asked how she might be able to help. I explained the situation and told her where we were, and she said "Well, we are just getting ready to close for the day, but get here as fast as you can and we will see what we can do." Long story short, we arrived, they evaluated and then the whole team worked like an "Indy pit crew" and had new breaks installed all the way around in record time.In the meantime while Kelly was busy, Jeremy was fielding questions for me about tires I will need to purchase by summers end. He has me sold on a new design that will be excellent for my driving needs. Everyone I have met at this paticular store location has shown the highest level of quality customer service. (And coming from me that evaluation does not come easy, having been a "Customer Service Trainer" for many years.) Kim Moss

2nd set of tires purchased from Big O this year. It is nice to be told a price up front, no surprises on the back end.

Front desk staff is awesome. Just an FYI - this is the second time I have lost a hubcap shortly after leaving your store. Maybe remind your technicians to secure hubcaps appropriately.

Friendly & knowledgeable staff, good value for product, I'm very happy!