Big O Tires

ALWAYS GREAT SERVICE

The associates were very friendly and welcoming, which is a relief as a female seeking work on my car - something I know very little about. They also handled my service quickly and kept me in the loop with what was happening. I'll definitely be back to this Big O next time I have an automotive need.

Colton always take good care of my vehicles. This one ran over a dead animal and the car experienced damage to the front end. They were able to get it fixed including sent out for the body work. One stop shop. Thanks.

It took longer than I anticipated because I didn't make an appointment. My tire, purchased there, had a screw in it and was fixed at no charge. I get it.

I bought tires, an oil change and winter checkup for my jeep. The young woman who helped me was so knowledgeable and helpful in helping me choose the tires, and she was friendly and very happy to be there. I am having my other car serviced there next week, it was a great experience. Thanks!

Faat, efficient and friendly.

Awesome service as always!!!! Thanks again

Very kind and willing to help with any questions we had and they were on top of everything that we needed done and there were no hidden fees added on at the end

All of the employees were really nice and explained what would be done to my car. The Manager; Danny helped me out; with payment by letting me know; about a special on credit card holders; for a 0% interest payment plan available. I truly appreciate this, plus the added service I received. I definitely recommend this store.

The service was prompt and I was treated very respectfully. The only problem I had was that I needed an air filter and though called I had to cancel the filter due to the 3rd party taking much to much time in getting it to the facility. This was not the fault of Big O. I had a great experience as I waited and was kept informed throughout the process.

I've been a Big O customer now for longer than I can remember. I've taken my last 5 or 6 cars to the Murray location not just for their tires and suspension service but for their regular maintenance. I'm a firm believer in customer service. Manager Colton Mahlerby (not sure about the spelling of his last name!) at the Murray location has given me excelled service consistently for so long that I look at him as a personal friend. He remembers me by name and the history of my vehicles and always has the best interest in mind for my vehicles health. His pricing is fair and concern sincere. This service that I'm talking about has always been consistent over the years on multiple vehicles that I've owned. I have and do tell all I know when the topic of tiers and vehicle maintenance comes up about my experiences with Big O and Colton. Thank you Colton for the peace of mind you give me and my family.

I came in extremely needing an oil change and hoping to get some new tires. Raul did a great job at getting me taken care of. He was friendly and welcoming. I will definitely be going back to him for future needs.

Amazing service as always! They always go above and beyond, which I really appreciate.

The gentleman that helped me was so kind and willing to explain to me the repairs done. Being a woman, I always feel like I’m getting ripped off and charged for things because I don’t understand cars. Not to put another car shop in the dirt but Les Schwab takes advantage that I don’t understand what’s wrong with my car. I’d always take my car to a family friend after my appt to ask about all the repairs I “needed” and they always rolled their eyes. Big O is all about honestly and I shows. THANK YOU. I cannot thank you enough. Happy new year

Great job Kory. Than you for being so nice to Eddie. He certainly has his issues being born with his umbilical wrapped around his neck but is a real nice guy and appreciates the great service that you offer maintaining his car. Thank You for working with me over the phone with a credit card. Frank Anderson

The guys at the desk are very nice

Excellent

The girl at the counter was a doll and very helpful!!

The customer service was excellent by all members of your team! Excellent attention to detail, efficient service, and above and beyond client management! Thank you so much!!!

The process from pricing to getting the parts in the store and arranging an appointment was so smooth. The team installed a 3 in lift on my Jeep and it looks awesome! Thank you for such great work