Big O Tires

After failing to fulfill their end of a warranty issue, I purchased 4 new tires and wheels, albeit at a discounted rate, still, I had no choice, Kelli was helpful, courteous and knowledgeable, but the shop took 3.5 hours to mount, balance and install said tires, and I left with mismatched lugs and no caps. I was told I would have the caps and lugs the following Wednesday, still nothing.

I have brought two different cars here. When something has needed to be done the service and price has been excellent. This last time I was told by the dealer I needed new brakes, but I brought it in to you guys and you said they still have 55% left. I greatly appreciate your honesty and you will continue to have my service.

Very rude Manager, incompetent staff. Go find a different store!!

I go to the Murray location for all of my car needs, ever since I went there to get new tires a few years back, at a very reasonable price. They are trustworthy, honest and kind. I always feel like they are looking out for my best interest, not trying to upsell me to make a quick buck.

I was made to come back three times. the price i had to pay was over the price that was quoted. I won't recomend this store to anyone.

I really enjoy using the Murray store. I feel they strive to be honest, and never try to over sell me. Because of this I choose them first for my car needs.

You can imagine my surprise when I receive the scrapes on the passenger front bumper and also my second surprise was when I was leaving town on I 80 and found my hood was not latched good thing nothing happened or you to have a lawsuit on your hands. And if it wasn't for your tech tightening my drain valve so tight I could've had a $25 oil change at Walmart instead you guys had to break it loose so that I could have a $45 oil change that I didn't want to pay for Sent from my iPhone

I came in for a simple flat tire repair. I already had taken my tire off and was running on the spare doughnut tire. I was greeted at the car, sat down in the lounge and within 20 minutes it was fixed, changed and the spare tire put away for me. I've used Big-O for decades and have always been treated like a old friend with unexcelled customer service not to mention the best care my vehicles could have. Thanks again Big-O!

I came in just to fix a flat. They were not able to fix my flat but did put my spare on. However they broke the trunk on my car and it would not close when I left, it was not broken when I came in. They did not take responsibility for breaking my trunk and I can not drive around with my trunk flying up. Manager was very rude to me because he knew they were responsible and I had always come here to this location because the actual mechanics are great but after this last time leaving worse then I walked in I will never be back again. Find a different location, because they will not be careful with your car or take responsibility if something happens while in their care. Poor customer service and Now I have a new expense in addition to the tire replacement. Thanks BIG O TIRES!!!!!!!!!!!!

The shop has been great to me so far. I will continue doing business with them specially.

I'm sick and tired of being sick and tired

They have a very friendly staff. When I asked for a discount they gave it to me without hesitation and were willing to work with me to to bring the price down on a set of new tires. They care about their customers and I'll be back for my next set of tires.

I like how everyone treated me at the store. Also Danny was awesome to work with.

Great as always!

Their customer service is A+ and I received professional service to a very fair rate. Driving down to Murray from Park City- I can highly recommend. Finally I found a car repair I can trust.

Love the guys at the Murray Big O. Honest, smart and fun.