By Sandy | 9/6/2019
Thanks for prompt service
By Mary | 9/6/2019
Great and friendly service!
By anonymous | 9/6/2019
I have bought 4 sets of tires for 4 different vehicles in the past 4 years. Big O has always done a great job and they are very accommodating.
By Corissa | 9/6/2019
Great customer service and very fast!
By Curtis | 9/6/2019
A business is only as good or great as it's employees. You can have all the fancy displays and marketing, but without employees that care it doesn't matter. I appreciate Russ and the crew and their willingness to help find options and the right solutions to whatever issue I might have with my vehicle. Also being able to get the job done in a timely manner (just as they had said). I watched many years ago as this store and employees just quit caring about the customer. Was it an absent owner, bad management, bad and dishonest mechanics under payed employees???Not sure. I hope that the employees and mechanic that make this store a great place now, are valued and compensated well. They are what makes it worth coming back to.
By Adib's | 9/6/2019
Great Crew here at the Big O Tires on S. Highland. Always helpful, friendly and ready to be of service. They managed to get our company vehicle in and out in a short time to make ready for an upcoming trip out of state. We appreciate them all!
By Michael | 9/6/2019
Fast professional service.
By Linda | 9/6/2019
they were very friendly and informative. glad i went there for the first time.
By Darlene Calder | 9/6/2019
I tryed another tire store to fix my tire that I had put fix a flat in they would NOT. Big O did and didn't even charge me. I will tell everyone I know to shop there. And NOT go to firestone. Thank you Big O for not taking advantage of me.
By Jaime | 9/6/2019
They were awesome. They were willing to help me out so close to closing time.
By Melissa rodriguez | 9/6/2019
Workers are great. Elise, I think that's her name, very kind and helpful. I love this location; I am one happy camper.
By Evan | 9/6/2019
Good experience with Ron (maybe it was Russ, I'm not good with names) called to make sure the correct actions were taken, reasonable prices, better than expected customer service
By Kimberly | 9/6/2019
I WAS GLAD TO HAVE FOUND THESE GUYS!! ALL THE OTHER SHOPS DOWNTOWN WERE BUSY & TOLD ME I HAD TO WAIT TILL 8PM! BUT WHEN I CALLED THIS PLACE THEY WERE ABLE TO BOOK ME IN & WHEN I GOT THERE I WAITED NO MORE THAN 5 MINS & THEY WERE ALREADY WORKING ON MY CAR!! :) FAST & FRIENDLY SERVICE! I WILL DEF. RETURN IF I'M EVER IN THE AREA AGAIN!! I WANTED TO GIVE A BIG THANK YOU TO ELISE!! SHE HELPED ME OUT SOOO MUCH WHEN IT CAME MY RC WILLEY ACCOUNT!
By Gene | 9/6/2019
Not sure about the "shop supplies" charge on my bill. I feel like this is an unnecessary charge simply for profit.
By Kathryn | 9/6/2019
Kyle was so incredibly helpful! We've been a couple of times and are customers for life! They found an incomplete spark plugs job that was done on my car. They tightened all of the plugs and helped get me back on the road!
By Salvador | 9/6/2019
Very nice and helpful.
By Richard | 9/6/2019
All I know is that when I'm in your care I'm in good hands.
By Terri | 9/6/2019
You guys are great.
By anonymous | 9/6/2019
I went in to get tires for my car. They had to have them brought over from another store since they were non-standard sized tires, so they wouldn't have them until the next morning, but I was looking to have the tires replaced for the next day anyways. They were able to work with me on what time to bring the car in as well. When I brought my car in the next morning, they put the tires on, checked the alignment, & balanced them in about 1.5 hrs. They were very friendly & helpful. No complaints here.
By Dave Robinson | 9/6/2019
Wonderful customer service