By Andy | 9/6/2019
RUSS THE MANAGER IS THE BEST AND MOST KNOWLEDGEABLE PERSON I HAVE EVER MEANT AND HE WENT OUT OF HIS WAY TO HELP ME
By Ahmed | 9/6/2019
Great time
By anonymous | 9/6/2019
Every time I go in for my tire rotation the service is excellent and completed really quickly. The staff is always friendly.
By Shari | 9/6/2019
Very friendly staff.
By Aubrey | 9/6/2019
I needed my brakes replaced, but I had to leave my car to go to school, they were very nice about that and let me pay beforehand and then left the key in the car for me, along with all my paperwork. My car is working great now! The brakes are awesome!
By Ryan Kirkham | 9/6/2019
Thanks for getting me in quick, you have no idea how much I appreciate it. As is everyone, I'm so busy and being able to walk in and get this done quick was so appreciative. People want this, it's a big deal, probably my number one consideration in choosing where to buy tires....
By anonymous | 9/6/2019
Look, it's annoying to have a big repair bill, but the staff looked for any way to save money. I'm always glad, because the staff at Highland is experienced enough to handle any issue... and I had a Jaguar that is anything but your typucal car...
By Lance Service | 9/6/2019
I came to your store and got some new tires, because your manager helped me a few weeks ago with a flat tire. I came into your store because the place I usually got to was to busy to help me. Thanks
By Teri Leineke | 9/6/2019
There are no words to describe how absolutely extraordinary BIG O TIRES on Highland Drive is!!! After being given a run around and incorrect information from another tire store, my son and I arrived at this Big O Tires on a Friday afternoon about noon. We were trying to get him a lift kit, tires and wheels before he was driving and moving out of state on Sunday. Even though we were in a horrible predicament and running short on time, RUSS (the manager) and AARON (the mechanic) aligned the sun, stars and the moon and miraculously made it happen!!! RUSS got the parts picked up immediately and Aaron stayed late on a Friday night, even working with a broken hand to ensure that my son had his "dream Jeep" to drive to California. ALICIA and everyone else at the store pitched in to make it happen! BIG O even helped with great financing! The Highland Drive BIG O TIRE store has the most kind, amazing and knowledgeable employees! They truly show awesome SERVICE FROM THE HEART!!! Thank You RUSS and AARON for making my son's dreams come true. We shall cherish your kindness and thoughtfulness forever!!! p.s. RUSS even called my son on Monday to make sure he arrived safely in California!!! Who does that? BIG O TIRES on Highland Drive!!!
By Garage | 9/6/2019
Great staff we use you guys regularly for a fleet of 5 trucks
By anonymous | 9/6/2019
This was a simple follow up service but really appreciate the quality and care the Big O technicians put into their work, Thank You!
By Betty | 9/6/2019
I was grateful for how well I was explained what my car issue
By anonymous | 9/6/2019
Elise did a great job quoting me on some tires back in June and provided me a 30 day quote for the Buy 3 get 1 free promotion.I was unable to make it back there in time to take advantage of the deal, and needed to shop it around.My search resulted coming back to your store where I ended up buying the same tires for $126 more than I would have paid a month previously?Why would I do such a thing?Because the tires were still a good deal comparedto some of your local competitors at $200-$300 more, and I knew that your crew would do a good job turning me around and getting me back on the road within a couple of hours.Thanks for your help!
By Robin | 9/6/2019
Great
By anonymous | 9/6/2019
A really nice staff. Needed a tire repaired. Will buy next tires at this store. Amzing warranty.
By Carol | 9/6/2019
Prompt, professional, polite and quick service. This is why I go out of my way to do business with Big O.
By Melody | 9/6/2019
Excellent experience and friendly staff. Will be back for future auto care needs.
By Robert | 9/6/2019
My family recommended me here and it was a great experience, they helped me get a better deal on certain parts and automatically added a coupon if one was available. Friendly experience, great customer service.
By Audie-Tammy | 9/6/2019
Very fast service. Quicker than I could eat my lunch,
By Kyle | 9/6/2019
Big O is the best around!