Big O Tires

My regular Honda dealer service recommended that I needed an alignment. I smiled and said all tire related service was handled by Big O. I scheduled an alignment this morning for 1pm. Dropped off the CRV at 1, and picked it up at 4. Cameron showed the print out of what had been done / alignment needed. Very professional, price was right, delivered as promised. Big O Draper has never let me down.

I called Big O & spoke to Mike about an elderly man needing help in a parking lot with a flat tire. I told him that if a new tire was needed to put it on my card. Instead, they showed up, changed the tire, fixed the flat tire & put the new one back on. Then they called to say they did it all at no cost!

Braden was great. I came in 6 months ago thinking I had a brake problem. Braden checked my brakes then - for free - and told me they were fine. I came back when I did have a brake problem because I remembered that positive experience. I left so happy with my brakes fixed. Many thanks to Braden and to the owner at this location. A great experience.

The staff and product knowledge.

I have been going this BigO for almost 20 years. The knowledge and friendliness of the associates always astounds me. I am treated with the utmost respect even when they've needed to give me bad news through the years. They almost seem to empathize with me. Prices are generally competitive but its the trust factor that keeps me coming back and back.

David was amazing. He took the time to investigate options and was mindful of my concerns. I feel like he knows his stuff, and I appreciated his expertise. I was in a rush to get something done, and he made it happen.

Mike Conrad had excellent customer service! Very happy with my experience!!

Fast and efficient

I just really like the tires I got from you.

I was in a hurry for a trip I was going to go in later that day and the people there quickly took my truck and called me as soon as they were done, I thanked them for being so prompt with the call.