By Waheed | 9/30/2019
We just moved to VA from Kansas City. MO. I brought both vehicles in based on previous good experience in MO, one on Friday and one on Saturday. I needed brake pads installed on one and the an oil change, tire rotation on the other. I received the vehicles back promptly with the work completed to my satisfaction. The Big O team did a fantastic job on both. These guys will now be my go to for auto maintenance and repairs. Compared to another "muffler" expert shops the labor costs are very competitive. - Thank you!!
By Erika C | 3/25/2022
I’ve brought several cars here since they opened and the service is PHENOMENAL every time. I’ve always been given clear explanations and expectations. The staff is super friendly and professional.
By Tony | 9/23/2019
Outstanding service Great team work. I'll be back.
By Laura | 3/24/2022
Keisha is awesome always extremely helpful
By Paul | 9/23/2019
These people are great. They took care of my needs quickly and efficiently.
By Tammy D | 3/21/2022
Each of the BigO's personnel that we interacted with was very courteous, polite, knowledgeable and understanding of our situation.
By Irma | 9/16/2019
Very pleased. Acquired the requested tires promptly. Complete in one day.
By Rodney S. | 3/9/2022
The employees are awesome! Very kind people. Typically chain businesses I've dealt with over the years are mediocre at best. Its obvious this store is well managed including the employees they hire. We own an electrical contracting business and have several vehicles, we will continue to use this Big O Tire location!
By Jspec | 9/16/2019
Such a welcoming and trustworthy team!
By Steve K | 3/4/2022
Price was reasonable. Product was immediately available, service was performed within expected time frame. I dropped my vehicle off to have tires installed, the owner of the location took the time to give me a ride home.
By Charlie | 9/16/2019
Very friendly. Very good service.
By BCB | 2/22/2022
Great place. Great staff. Great service and products.
By George | 9/15/2019
friendly and knowledgeable
By Tdrennie | 2/17/2022
Highly satisfied with the service I received with dropping and picking up my vehicle. Extremely quick service for an oil change and tire rotation that isn’t always guaranteed elsewhere. Will continue to be a customer at Big O for my vehicle needs.
By Quenton Marrow | 9/12/2019
Big O Tires always has great service and tells me exactly what the issue with my car is. Janae is usually who helps me and always provides great service.
By A. Wells | 2/15/2022
Fast Service
By John Gillenwater | 9/6/2019
The staff is very professional and polite. Dropping my car off was easy and it was ready when promised. I will definitely recommend Big-O to my friends and family.
By TracyL | 2/2/2022
Great value and excellent customer service!
By Linda | 9/6/2019
I do not know IF the oil change is excellent because I do not know enough about this type of service. The people were very nice and it was affordable.
By Rick L | 1/20/2022
Have used this center for several years, always courteous, professional, honest. Benjamin Parker has been dependable and can be trusted.