Big O Tires

793 ratings
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Location

7301 Staples Mill Rd.,
Richmond, VA 23228

Charles

By Charles | 9/6/2019

Everything was great definitely more than just a tire shop even though i only needed tires they recommend other services but didn't try to twist my arm to get other things done. I will definitely do business with Big O in the future

Peter

By Peter | 3/23/2020

Very professional, courteous and knowledgeable staff

Betty

By Betty | 9/6/2019

Excellent car service and excellent customer service

Deon

By Deon | 3/20/2020

Ben and his team did a great job. They even went the extra mile to help me take off my rusty license plate screws at no charge. Will definitely be back for future services.

Jesse

By Jesse | 9/6/2019

Service and quality of work Was phenomenal

anonymous

By anonymous | 3/16/2020

Excellent service !!!!!!!

Lee

By Lee | 9/6/2019

The technician was very fast and courteous

Charlie Clark

By Charlie Clark | 3/5/2020

Very good service. Ben , is very knowledgeable & knows his business. Thanks

Tim

By Tim | 9/6/2019

My husband came in unscheduled with our son to get the flat tire repaired, that our daughter had just damaged. We are from out of state and my husband was so impressed, he gave the gentlemen a tip to get themselves some donuts in the morning. He continued to report and describe how the team was so hospitable and nice and got the job done quickly. We made it safely home the next day to Rochester NY. Thanks again for your impeccable service. Tim and Maria Smith

Angela

By Angela | 3/4/2020

I'm originally from Louisville, Kentucky and Big-O is the tire store that was always dependable for my family. My father always went there for his tires. When I saw that Big-O came to Richmond, Virginia, I knew that I could go there for good tires and good service. I've originally purchased a set of tires for my truck (Ford F-150) and recently my Chevrolet Camaro. Both times I received great service. The staff was knowledgeable about the tires I requested and I didn't feel as if they were simply uninformed people behind a counter. I was concerned with the various bells and whistles on vehicles these days, particularly the tire pressure gauges. I wanted to make sure they were aware my vehicles had these features and I wanted to be assured that the folks putting on the tires were knowledgeable about these features. They were patient with me asking and put my mind at ease that they would handle my vehicles with care. That is why I came back to Big-O for my Camaro.

Alyson

By Alyson | 9/6/2019

Big O is my new go-to for my car! The team is polite, professional, and efficient. I have been twice now and have been super pleased with the experience. Waiting area is very clean and conducive to working (or watching tv). They even have a kids area! Highly recommend!!

Katherine

By Katherine | 3/2/2020

Keisha is a blessing to this shop!

Rhonda

By Rhonda | 9/6/2019

everything was perfect 100% great

Will

By Will | 3/2/2020

Great place with good people

Jennifer

By Jennifer | 9/6/2019

The people are very friendly

Steven

By Steven | 3/2/2020

Big O was recommended by 2 other places to have an alignment done on my truck. All went smoothly and employees there were kind and considerate

Sharon

By Sharon | 9/6/2019

Fantastic customer service on each visit

Wilmer

By Wilmer | 2/26/2020

I've made this Big O location my go to selection for auto work. The techs are professional, efficient and courteous. The work is always top notch. Most importantly, I can count on their honesty and not worry about getting gouged or scammed. Top notch in my book.

Jessy

By Jessy | 9/6/2019

Everything went fine. Ill be back

Jennifer

By Jennifer | 2/23/2020

Always a pleasure getting my car serviced here!