By Charles | 9/6/2019
Everything was great definitely more than just a tire shop even though i only needed tires they recommend other services but didn't try to twist my arm to get other things done. I will definitely do business with Big O in the future
By Peter | 3/23/2020
Very professional, courteous and knowledgeable staff
By Betty | 9/6/2019
Excellent car service and excellent customer service
By Deon | 3/20/2020
Ben and his team did a great job. They even went the extra mile to help me take off my rusty license plate screws at no charge. Will definitely be back for future services.
By Jesse | 9/6/2019
Service and quality of work Was phenomenal
By anonymous | 3/16/2020
Excellent service !!!!!!!
By Lee | 9/6/2019
The technician was very fast and courteous
By Charlie Clark | 3/5/2020
Very good service. Ben , is very knowledgeable & knows his business. Thanks
By Tim | 9/6/2019
My husband came in unscheduled with our son to get the flat tire repaired, that our daughter had just damaged. We are from out of state and my husband was so impressed, he gave the gentlemen a tip to get themselves some donuts in the morning. He continued to report and describe how the team was so hospitable and nice and got the job done quickly. We made it safely home the next day to Rochester NY. Thanks again for your impeccable service. Tim and Maria Smith
By Angela | 3/4/2020
I'm originally from Louisville, Kentucky and Big-O is the tire store that was always dependable for my family. My father always went there for his tires. When I saw that Big-O came to Richmond, Virginia, I knew that I could go there for good tires and good service. I've originally purchased a set of tires for my truck (Ford F-150) and recently my Chevrolet Camaro. Both times I received great service. The staff was knowledgeable about the tires I requested and I didn't feel as if they were simply uninformed people behind a counter. I was concerned with the various bells and whistles on vehicles these days, particularly the tire pressure gauges. I wanted to make sure they were aware my vehicles had these features and I wanted to be assured that the folks putting on the tires were knowledgeable about these features. They were patient with me asking and put my mind at ease that they would handle my vehicles with care. That is why I came back to Big-O for my Camaro.
By Alyson | 9/6/2019
Big O is my new go-to for my car! The team is polite, professional, and efficient. I have been twice now and have been super pleased with the experience. Waiting area is very clean and conducive to working (or watching tv). They even have a kids area! Highly recommend!!
By Katherine | 3/2/2020
Keisha is a blessing to this shop!
By Rhonda | 9/6/2019
everything was perfect 100% great
By Will | 3/2/2020
Great place with good people
By Jennifer | 9/6/2019
The people are very friendly
By Steven | 3/2/2020
Big O was recommended by 2 other places to have an alignment done on my truck. All went smoothly and employees there were kind and considerate
By Sharon | 9/6/2019
Fantastic customer service on each visit
By Wilmer | 2/26/2020
I've made this Big O location my go to selection for auto work. The techs are professional, efficient and courteous. The work is always top notch. Most importantly, I can count on their honesty and not worry about getting gouged or scammed. Top notch in my book.
By Jessy | 9/6/2019
Everything went fine. Ill be back
By Jennifer | 2/23/2020
Always a pleasure getting my car serviced here!