Big O Tires

793 ratings
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Location

7301 Staples Mill Rd.,
Richmond, VA 23228

anonymous

By anonymous | 5/1/2020

Staff was okay, not the friendliest. The service was fast! I dropped my car off Wednesday night, they ordered the tires and had them installed by 2 the next day. Excellent!

Erik

By Erik | 9/6/2019

Great service! The employees were professional, knowledgeable, and courteous, and got me in and out in less than 30 minutes. I highly recommend using Big O!

Waheed

By Waheed | 3/26/2020

I had made an online appointment for Oil Change, Tire Rotation, Tire Pressure Check, Tire Mounting, Wheel Balancing. Only oil and oil filter change was done. No explanation was given for why the other items were not performed. I guess online appointment details are not automatically transferred to store appointment calendar and/or work order.

Betty

By Betty | 9/6/2019

Do not have enough positive adjectives to describe the service. I was very very impressed and will use you in the future for all service needed.

Betty

By Betty | 3/18/2020

Good service

Lekeisha

By Lekeisha | 9/6/2019

Awesome associates, best shop in the area I have dealt with this far. Also, loved that i could talk directly to the technican. Would recommend to anyone!!!

Portia

By Portia | 3/10/2020

Everyone was polite.

Melvin

By Melvin | 9/6/2019

The staff have always been great. They work with you to ensure you get the proper service/tires for your vehicle. I highly recommend Big O Tires!

Coleman

By Coleman | 2/10/2020

Thank you!

Judy

By Judy | 9/6/2019

Wonderful customer service. Always. Everyone is so knowledable and dont feel like they are selling unwanted or unneeded services. They have my biz and cudos to the ladies!

anonymous

By anonymous | 1/29/2020

Was promised it to be ready by a certain time and it wasn't.

Bill

By Bill | 9/6/2019

Excellent experience. Staff was most courteous and helpful. Job completed in a very timely manner. Will recommend store to family and friends.

Amy

By Amy | 1/24/2020

I have used the store since its opening and am very happy with the service.

Paula Westbury Lyell

By Paula Westbury Lyell | 9/6/2019

Very polite and knowledgeable people who answered my questions concerning my car with knowledge. I will be returning there for further repairs.

Barbara

By Barbara | 1/16/2020

The mailer offering discounts brought me in. I needed an alignment and an inspection. Happy that both discounts were applied. I'd never had an alignment so the best part of the visit was the opp to speak with the service tech who printed out a diagram and explained the process.

Bill Riddell

By Bill Riddell | 9/6/2019

New tire store in town and I have been twice for repairs and sent my son there to, good service and fast too

Gordon

By Gordon | 1/14/2020

Being there for the first time 1/2020 Got 4 new tires, so far so good and would recommend. One thing of note: Paid $89.00 for a partial alignment (they could do a full Alignment on a Mercedes), should have been half price. Other than that I am satisfied.

Laura

By Laura | 9/6/2019

Big O really takes great care of our cars. Once your a customer your family. Run don't walk to big o tires

Mariah

By Mariah | 1/6/2020

Employees were very helpful.

Seth

By Seth | 9/6/2019

Hank provided great service for our small fleet of vehicles. The vehicles get the maintenance they need and the service is hassle free.