Big O Tires

793 ratings
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Location

7301 Staples Mill Rd.,
Richmond, VA 23228

Bob

By Bob | 12/26/2019

Can't say enough good things about the service I have received on multiple occasions. The staff is friendly and knowledgeable. The Owner is responsive and hands on. The quality of service is top notch. If you need tires or car service this is the place to go!

Cmoore

By Cmoore | 12/21/2022

No problem they wete fast

David

By David | 12/21/2019

I have been coming here since they opened. Car is always ready when expected and they are always able to get the work done in the time I need.

Only C

By Only C | 12/20/2022

Greeted with professionalism and provided a timeline of when my car could be serviced.

anonymous

By anonymous | 12/19/2019

Great service! and super fast!

Jspec

By Jspec | 12/15/2022

Excellent service

Ann

By Ann | 12/17/2019

Being a woman didn't know where to go to get service on my car. Used someone doing this for me. Glad to be independent again Stop in to get information on everything Very satisfy

Katie G

By Katie G | 12/13/2022

As soon as I walked in the door, they greeted me and asked how they could help me. I explained what I needed and they immediately took care of my car. They checked to see if I needed a wheel alignment, but said my car was OK and didn't need it. I felt they were very thorough and my car was finished quickly and I was on my way. I appreciate their hard work and keeping my car in great shape.

Angela

By Angela | 12/16/2019

I purchased tires from Big O at 55,000 miles and have had no problems whatsoever. I have been happy with them and fully intend to come back to Big O Tires to purchase tires for my Camaro. I believe your records are way ahead of my actual mileage usage. I just got my 60,000 tire rotation and I needed an oil change. Then the same day I received a "It's time for your $66,000 mile service check."�

C.G.

By C.G. | 12/10/2022

I was able to get my state inspection done during the weekend when I am off from work.

Jack

By Jack | 12/12/2019

I did not have an appointment but was greeted by a knowledgable young lady. She took all my information and asked about my concerns. I needed 2 new tires on the rear of my BMW. She gave a quote and then a technician began the work. I asked Mr. Klein about a military discount, he smiled and gave me $15.00 off my invoice. This was my first visit to your shop. I was pleased. Keep up the GOOD WORK.

Slick

By Slick | 12/3/2022

Over all good experience

Lee

By Lee | 12/12/2019

I always receive great service when I come here. Thank you so much

Tracie G

By Tracie G | 10/26/2022

Ben Parker was extremely courteous and nice to work with, the store was and always is clean and comfortable and my service was taken care of quickly which was exactly what I needed. I’ll continue to be a customer!

Betty

By Betty | 12/12/2019

Brought flat tire in for repair. Tire was repaired and mounted quickly and I was on my way. Thanks for excellent service once again.

Aaron Lofton

By Aaron Lofton | 10/25/2022

Because customer service was amazing and got specific details when it'll be finished overall they did a very great job I recommend too anyone with there handy work

Chris

By Chris | 12/5/2019

Appreciate honesty and communication above all else, and they certainly do that very well here. Much appreciated!

Michael H

By Michael H | 10/18/2022

Efficient, competent, friendly, and quick.

James

By James | 11/26/2019

Thanks for great customer service. The Harper Family

Steve S

By Steve S | 10/17/2022

Bought several sets of tires, completely satisfied with technical and mechanical work perform each and every time!