Midas

"HI there,I did an oil change at Bridgewater Midas and the overall experience was great until I noticed the tire rotation probably was not done when I went back to home. Since I had two different brands of tires installed. The front tires were replaced alm"

All the personnel very friendly they explain everything I need to know and is my 3d time in the same location

Overall it was a good experience. They sold me 4 new tires which I knew I really didn't need at least 2 since my friend just put 2 on in Nov but I let it go bc I plan to give my car to my niece. I would just hope that is not the regular practice to try a

Service, price was excellent. The extraordinary service, knowledge, communication & recommendations for the vehicle by the Mgr. Samantha was outstanding & she sb recognized for her great service.

Had a $49 coupon but was surprised with an additional $25 labor charge for changing oil ?

I've been coming to this particular Midas location since 1999, and Tony has been a most trusted resource for all my vehicles over time. I've referred many people to Tony and Midas, and will continue to send more. It's difficult to find an honest mechanic, and for 23 years, this location has always been a solid shop.

Quite slow compared to other times

Tony is the guy you hope to have in your corner to care for your vehicle. He is so highly knowledgable, relatable, personable, and most importantly in this industry - trustworthy. If anyone else told me my car needed about $3500 of work, I'd be highly skeptical of if I was being ripped off or not and how necessary that work actually is. With Tony, I trust him fully - and appreciate his making sure my car is in safe condition for me to drive my family around in heading into the winter. He always does his best to find discounts to offer when able and to just take care of us. Would it be nice to have a more swanky waiting room with luxuries? Sure... But if I had to choose between those extra luxuries but questionable service/costs or the opposite, I'd much prefer trust and integrity and great service. So I'm happy to have a totally fine, but less than luxurious waiting room in exchange for the great care and service.

"My friend and I were both quoted unreasonably high prices for services. The attendant noticeably got nervous when my friend mentioned that her father is a mechanic, and got frustrated when she decided to take her business elsewhere due to the pricing. The"

Pricing, honesty, friendliness. Did not try and sell me. Worked with me. Empathetic to the customer's needs. Put the customers first.

I took my car in to get a y pipe replaced.Tony told me over the phone if it?s the lower cost item it will be 200.00 if higher item 500.00 I said okay brought the car in waited and I was charged over 700.00 and the hour labor was jacked up when I was there

Very friendly, very helpful explained everything. Everyone very knowledgeable and super nice! Been going here for Years Ty

I didn?t like the fact that my son came in with a coupon for 1899 conventional oil change and instead he was given a synthetic oil change because of the car. My son did not understand what was going on so he agree to the synthetic oil change not knowing th

Work that was done on my vehicle was excellent!

I took my car in to have my brakes inspected but was having no problem with them. I was told I needed $2600. in repairs. I didn't have it done. I told them I wanted a second shop to check them also. The second shop said the brakes were fine. I've driven my

Honesty

I was have no problems with my brakes. I just wanted an inspection. I was told I need $2500. to replace most of mt brake system. I went to two other places for the same thing and was told my brakes were fine. I will never trust Midas again...

Service completed in a timely manner, my car feels like the day I drove it off the lot!

"Something has changed and their service has gone downhill. After they damaged something while fixing one issue, I gave them another chance and it happened again. The worst is their insistence on replacing two parts rather than fixing them. I went elsewhere"

I’ve been going to this Midas for years and wouldn’t recommend going anywhere else. I bought a new vehicle with a package so I was absent from Midas for 3 years. Once my package was done I definitely found my way back. The service, friendliness, and honestly here at Midas is like no other. They always take the time and sit down to explained to me what I need done and what can wait, if anything. Always a two thumbs up from me.