Midas

150 ratings
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Location

91 South Main Street,
Torrington, CT 6790

anonymous

By anonymous | 4/20/2020

Guys at Midas do great work!

Kim H

By Kim H | 10/20/2023

11/10 service, I will be using this location as my go-to garage in the near future. Jay (Jason Gaudet) in particular is very professional, kind, and knowledgeable. I knew I had a bad wheel bearing and brought it in for an estimate on replacing it, and he went above and beyond and checked out my entire car. I have a 2003 and I was aware I'd likely have other issues cropping up soon, other garages had told me it likely wouldn't last much longer, but I wasn't aware of the extent of it. Jay went over every single detail of what needs to be done, gave me individual breakdowns of the prices for each thing including part price, labor, and what the risks of not having it done would be, but without any scare tactics or pressure to have it done. He was very real and straightforward about it. He also explained in detail all the financing options they have available when I expressed concern about being able to pay for it all if I decided to have it done. In the end, I decided the car simply isn't worth the money/work after all the repairs I've already done over the years elsewhere and to instead use the money towards getting another car. He was completely understanding and supportive.

anonymous

By anonymous | 4/7/2020

Awesome service. Dedicated staff!

Andrea  M

By Andrea M | 10/13/2023

Wonderful customer service.. Very detail on explaining what is needed what is it for.

anonymous

By anonymous | 4/6/2020

Great. Very knowledgeable staff!

Sarah V.

By Sarah V. | 9/21/2023

This team is friendly, outgoing and very knowledgeable. The two managers communicate very well with their customers. Trust is paramount in who I work with - this team conveys that they are committed experts.

Ann S.

By Ann S. | 3/29/2020

"Larry and his crew are the most knowledgeable and personable mechanics, they got to the root of my ongoing emissions issue, after 2 auto repairs shops failed to find the problem and spending %1100.00, Midas Mechanics found the issue in a speedy manner. T"

Michelle J

By Michelle J | 9/1/2023

Professionalism and helpfulness of staff

Clayton R.

By Clayton R. | 3/14/2020

Mr. Millstein was very hepful in getting my vehicle serviced and giving me such a wonderful price. I look forward to bringing my vehicle there for any work I may need in the future. Top notch shop! Such speedy and professional service!

John M

By John M | 6/16/2023

I made an appointment to have an oil change. When I got there they said they could not do it. They rescheduled for the next day and to compensate for the mistake I received a complimentary oil change. Now that's customer service!!

Maureen M.

By Maureen M. | 1/3/2020

"ABSOLUTELY!!! Mr. Millstein has always gone out of his way to be helpful and the turn around time is FAST!I really appreciated the Tire Rotation along with the oil change,Thanks Guys!Mo McCourt"

ADAMATO

By ADAMATO | 6/3/2023

Thorough and honest explanation of what type of work needed to be done during the tune up. I really feel like I got a good deal

Cathy B.

By Cathy B. | 12/26/2019

"Craig and his friendly, kind and super professional staff helped me out when I was stranded with a dead battery today on my lunch break. They jumped my car, checked it out, had on hand and installed a new battery, all in about 1/2 an hour! While there I o"

Brian P.

By Brian P. | 5/1/2023

Was in and out in less than 15 minutes for a CT Emissions test. I was very happy with the service and results.

John M.

By John M. | 12/13/2019

"I have lived in the area for two years and have used four different shops to repair my vehicle. Midas is by far the best shop I have ever used. The repair was done quickly and at a very good price. This will be my go to shop from now on, it is very hard to"

Mark P

By Mark P | 4/20/2023

For all the reasons I checked

Jarred S.

By Jarred S. | 11/20/2019

The staff was quick and friendly. My oil change took about 20 mins and I couldn?t be happier.

DP

By DP | 4/4/2023

Mainly the team - Jay & Larry work incredibly hard. I own business and the customer attention and service that this team offers is something Midas should value. We have other choices & knowing they will be there makes the decision to repair and service our vehicles is simple.

Julia W.

By Julia W. | 8/16/2019

"These guys were amazing! My car's battery died while I was in Staples, across the parking lot from Midas. I walked over and asked if they could help. They walked over, jumped my car, and then drove it right in to fix. I was back on the road in less tha"

Bill Haygood

By Bill Haygood | 3/22/2023

Jason, who seemed to be the employee in charge when I visited, was unusually helpful, communicated clearly and knowledgeably. He could not have been better and I will try Midas next time for all service needs .