By Ted T. | 8/8/2019
They did an excellent job and were very friendly! The tech John that did my work was great and the tech ?K? was very friendly. The manager (forgot his name) was very friendly also! Keep up your excellent work!
By Anonymous | 2/11/2023
I am confident that I will be bringing my vehicle back there for not only an oil change but a tune up.
By Keyata S. | 8/2/2019
I?d had a very bad experience with the Hyundai dealer in town and needed to get something fixed that I?m pretty sure they caused. Making an appointment was easy and when I got there Craig was an angel! He double checked the engine code I had gotten was cor
By Rick P | 1/27/2023
The service met all my expectations, the staff was very knowledgeable and met all of my expectations.. I will be returning for continued service, including oil changes, as well as repairs
By Bryan Z. | 7/17/2019
"Ralph , Craig and the guys are always fantastic. They not only regularly help with my vehicle , but they help me with my parents vehicles. These guys are fantastic and always tell me what can wait or what needs to be done ASAP. Never pushy or force things "
By Bunnymom | 1/7/2023
Quick and easy
By Mark R. | 6/24/2019
"Alex did a fantastic job of tracking down a noise in my truck. Several things showed up as potential candidates, but he kept going until he found and fixed the root cause.Torrington Midas always does a great job, and it is because of people like Alex."
By Hvacguy | 1/7/2023
The staff was incredibly friendly and well spoken. Most importantly, the service was incredibly quick and they seemed very professional. I really have no complaints, I do plan to get new tires there
By Danelle R. | 6/22/2019
"My battery light was going on, I showed up close to closing, they got me right in. I cannot say enough good things about Craig and his team. Being female I am always cautious about auto shops ******** me over, not here! They make me feel like a person and "
By Shannon M | 1/7/2023
Jacques was extremely helpful and was very thorough when explaining to me the things that needed to be done. I felt extremely comfortable waiting for my vehicle and the wait was much shorter than I expected.
By Danelle R. | 6/22/2019
"Stopped by when almost closing, my battery light was coming on, they got me in right away, and were able to take care of my car on the spot. Everytime I go in, they treat me like a person, being female I am always intimidated by auto shops thinking I am go"
By Sarah V | 12/28/2022
Jason, the manager, was amazing. I am new to the area and he made me feel like I have a solid resource for all my car service needs moving forward. While waiting for my service to be completed, I was in awe watching him multi-task - from answering the phone, endlessly repeating the same emissions instructions (remaining friendly each time), offering solutions for complex repairs, checking in new customers, communicating with the service teams, and keeping waiting customers in the loop. Bravo to this team.
By anonymous | 6/18/2019
The guys there are always so friendly and knowledgeable. Never had a problem with them. Love the service
By Mindy m | 12/1/2022
Jay is wonder he helped me so much. Larry explained what was going on with my car so I could try to understand which I appreciate. Always kept in communication. Made me feel like I could trust them. Wouldn't go anywhere else because of those two
By Peter C. | 5/31/2019
"I needed a custom exhaust kit for my truck, they ordered from California. Part came in and my truck was completed in 2 days,Amazing service"
By Marc T | 11/23/2022
I’m a long time customer of Torrington Midas… I’m treated like family as are all of my 6 cars .. all Midasized.. all the guys that work there are friendly and helpful !!
By Debbie P. | 4/12/2019
I had work done on my car at Torrington Midas. The service was fantastic. The guys were so helpful and explained to me exactly what was wrong and how they were going to fix it. I would recommend them for all vehicle repairs.
By Sarah L | 10/13/2022
The staff was knowledgeable, kind, explained things well, made me feel welcome there and just overall made it a pleasant experience! It’s definitely the kind of experience you want when you are doing some car maintenance!
By Debbie P. | 4/10/2019
Craig and Ralph from Torrington Midas are the absolute best. I took my car in for work and I got an appointment right away. The work was done within the time frame they gave me and I am so pleased with the results. They have the best customer service attit
By Murph | 10/1/2022
Went to get my wife's vehicle to get her emissions done.. also asked about a price for an oil change and tires and brakes.. was very satisfied with the prices I received.. I will most definitely return there for all of my service needs.. the staff made sure I was all set with any questions and that I was informed the whole step of the process