Midas

brought in to get steering alignment they did great there but the steering wheel was off center like at 1 o-clock brought it back now the center is at 11 o'clock . they need to test drive their work before giving the vehicles back to make sure the job is d

Kevin did a great job very friendly! Communicated everything to me! Thank you!

The staff showed a great deal of professionalism. They worked pass closing time to be sure that I would be able to get my car back. So that I was able to get to work the next day. Thanks!

Love your Grapevine team!!!

"This was our worst service experience since dealing with Midas. Your records of our vehicles were jumbled. They used the wrong (old and sold) SUV to estimate the repairs. And I told them twice in the beginning it is the 2010 SUV, not the 2008. When I cal"

I hate I can’t remember his name but the older gentleman that’s usually checking people in is the most personable person you could have in an auto shop. He is always friendly, he doesn’t mind having small talk (which I don’t care for but if it’s presented I will engage but I can tell other customers enjoy it) and he doesn’t hide fees. I’ve been coming here for oil changes for about two years just because of him!!

"I would never return to midas. Last time I took my car to get an oil change, they convinced me to get 2 new tires. Sounded great...until they put the wrong size on my car! So after they fix the tires it pops in my head to ask about the oil they used. Sure "

All went well

"Since Vince (old manager) is no longer there, the new manager Pam is ******** me over with the repairs on my Subaru. This is the second time they put a spark plus in wrong and I had to get a new cylinder head the first time at my expense of 3k. A week ago "

They were quick friendly efficient and went above and beyond what I’d asked them to do. They offered me a coupon without my having to ask.

"Service was horrible. I was initially in for an appt set for 2pm and there numerous hours for just an oil change, alignment and check for issue with tires. I contacted back after coming back from my vacation noticing that alignment not fixed and still issu"

Service really fast

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I cannot say enough positive things about my Midas experience. Up until today I had been going to the large Chevy dealer down the street for oil changes and tire rotations as they were part of a warranty package. They would typically take 90-120 minutes to complete, even with an appointment. Midas had me in and out in less than an hour at less than half the price the dealer quoted me on the phone. My only suggestion is to keep an ear on what's playing on the DVD player. Lots of profanity at 8 a.m. on a Saturday morning when I was there. Luckily no kids were waiting with their parents.

Went in for basic oil change and tire roatation for $45. A hour later i get a bill for 500. Service i did not authorized did not sign any paper and services i did not need. Ask to speak to manger and see cameras was denied. BE CAREFUL THEY SCAMS IN GRAPEVI

The work needed was explained thoroughly and the estimate was accurate. The technition/manager explained clearly what the problems were and why it was important to take care of them in a timely manner to avoid damage to my vehicle. All my questions were answered including what the priorities were for the safe operation of my vehicle. I believe I was given truthful information and an honest estimate.

"They were beyond careless and the worker could care less about my life,time and well being the state he put me in. Have I not requested my car be rechecked I prolly wouldn?t be checking in eight now. That?s how irresponsible the worker was!!!!This is my se"

Service is always outstanding, they are always friendly and respectful, and very honest. I usually bring my cars here because of their professionalism.

"Greetings,Made an appointment in the morning and they could take me that afternoon. When I came in they took my truck quickly. Also in the morning Kevin called due to my truck takes more than 5 quarts of oil and I had a special coupon for an oil change"

Problem with power brake system was solved in a timely manner communication was excellent