Big O Tires

1037 ratings
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Location

5510 N Yellowstone Rd,
Cheyenne, WY 82009

Kathleen

By Kathleen | 9/6/2019

WOW I couldn't have been more pleased with the excellent customer service! Jon went out of his way to take care of my situation. Thanks so much for your help!

SubieDJR

By SubieDJR | 9/12/2022

I visited this location to resolve a concern I had with the service at a different location. I spoke with Jon the store manager and discussed the situation, he delt with my concerns promptly and I was very impressed!

Amanda

By Amanda | 9/6/2019

Everyone was very friendly and kept me aware of the status of my tire repair!

AM

By AM | 9/10/2022

Friendly, knowledgeable, helpful and communicative.

John Beurer

By John Beurer | 9/6/2019

Great service. Jon, the manager was fantastic.

rick a

By rick a | 9/9/2022

I go to the Yellowstone store instead of the east Lincolnway store just because of big john, I've been going this store for so long, big john knows his customers, he calls them.by name, he listens to your concerns and tells you a plan to fix it, he is very professional and friendly,, thank you big john

Chemine

By Chemine | 9/6/2019

I have been using Big O Tires on Yellowstone for a long. I have always received the best service and I trust them with my car and service advice. Corey and Jon are always very helpful to me on prioritizing mechanical services needed for my car. I have a 2007 Saturn ION, and it is still running. Corey and Jon always greet me and Ms. Jackson. They also have helped my mom tremendously with her vehicles. Big O Tires on Yellowstone ROCKS!!!

Will L

By Will L | 9/3/2022

Great guys. Got me fixed up and while training new techs a piece was broken and they fixed without hesitation. Definitely will be recommending friends here to this specific location. Chase was awesome to work with.

Mike

By Mike | 9/6/2019

Job well done

Tom O

By Tom O | 9/2/2022

I had a last minute day off and they were able to accommodate both of my cars getting oil changes. They were transparent and friendly through the entire process.

anonymous

By anonymous | 9/6/2019

I stopped in to have a tire looked at and of course in the meantime they discovered front brakes were metal to metal on my newly acquired Toyota and they were able to get me in right away for service. He even got a shuttle to take me and my Farmers Market vegetables home while it was being repaired! I love this Yellowstone location - they provide quick satisfactory work and are friendly!!!

WY satisfied customer

By WY satisfied customer | 9/1/2022

Helped show me how to check my oil. Very helpful and patient

TI Shuttle

By TI Shuttle | 9/6/2019

Big O Tires have provided excellent service for our entire fleet and personal vehicles for over 9 years. Jack and his crew at both locations have amazing customer service and are always there to help! They are professional, courteous and do whatever it takes to get the job done. We recommend Big O to all of our friends and clients.... They have our business for life!! :)

Shawn

By Shawn | 8/25/2022

Very friendly, quick and very professional

Rita Emmett

By Rita Emmett | 9/6/2019

Thank you will be back for my free alignment check as too busy before . I had made the appointment week before so disappointed I had to come back for the free check. But, it happens

Coast of Colorado Speacilty foods

By Coast of Colorado Speacilty foods | 8/25/2022

Great service

Tom Waring

By Tom Waring | 9/6/2019

I needed to have an oil plug loosened because it was so tight I couldn't loosen it even with a pair of vice grips (the previous owner used his Marvel strength to tighten it to prevent leaks - who does that instead of buying a new plug and gasket for a couple of extra bucks, anyway?) and I consequently rounded the head. Cory was very helpful and got my 2005 Volvo XC90 V8 in on a Saturday afternoon. After calling all the parts stores in town he found an uncommon Volvo oil plug to fit and my problem was solved within 30 minutes. Filled it with new oil and I was on my way back home to Denver. Wouldn't have made it without Big O's dedicated service! Thanks!!!

Louie P

By Louie P | 8/22/2022

Jon Naranjo, the manager, was very friendly, knowledgeable, and fair when dealing with me, which I greatly appreciate. Because of him and the service he provided, I'll back.

Ed Coble

By Ed Coble | 9/6/2019

We were traveling home to Texas and experienced a blowout and destruction of a high-performance tire. Big O didn't have the tire but got it in within 24 hours (much faster than the dealership!). They were courteous, helpful, fast, and efficient. Cory Hagreen was particularly helpful and informative (including arranging a shuttle to a local motel for us to spend the one night required). Cory made the experience much less stressful than it would have been otherwise and got us on our way just as promised. The manager on duty, Justin Journey, was also helpful.

Tom C

By Tom C | 8/19/2022

Had a low tire pressure on a left rear tire. Chase Cranmore asked me a few questions and asked for the keys said it would be 15 to 20 minutes. Had great conversation with three of the young men including Chase. The service tech came and told me it was done. Chase held out his hand I shook it and he informed me there was no charge, couldn’t find anything wrong. No keep in mind they removed the tire check it for leaks on water Over inflated and water checked it again removed the tire from rim and checked the inside protrusions, none. Even checked the spare and added air! Don’t get any BETTER than that!!! Thanks Chase Cranmore Tom Clingingsmith Glendive mt 59330