Big O Tires

1037 ratings
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Location

5510 N Yellowstone Rd,
Cheyenne, WY 82009

Jan

By Jan | 9/6/2019

I always get great customer service at Big O on Yellowstone in Cheyenne, WY. In particular, Jonathon is always so pleasant and even remembers my name. Sometimes the waits are longer than I'd like, but the staff are always up front with this so there are no surprises. Thanks, Big O.

Joe

By Joe | 2/17/2020

Service was good

Wes

By Wes | 9/6/2019

Great service and great prices, don't even bother shopping anywhere else

Sean Martin

By Sean Martin | 2/17/2020

Jon and Cory were very professional from start to finish; they spent extra time with me and made sure that I got the best deal and service possible. While I waited (about 20 minutes) for my tires to be to be installed I watched these guys work with other customers and they treated everyone like they treated me. I am going to recommend your Yellowstone RD. store to everyone. God Bless you all. Sean Martin

Susan

By Susan | 9/6/2019

You guys are great . Have never had a bad experience when I have brought my vehicle to you.

Joanne

By Joanne | 2/13/2020

they did a great job on my car, I appreciate the honesty

Marlo

By Marlo | 9/6/2019

Jon was very friendly and helpful!

Bill

By Bill | 2/10/2020

Very pleased with service

Charles

By Charles | 9/6/2019

First time I have ever been greeted out front as I dove up to the store. The service was performed on time. The special was very reasonably priced. Not the rip-off that I got at a dealership a couple of months ago.

Matt

By Matt | 1/30/2020

Good job done quick.

Darrell Gregg

By Darrell Gregg | 9/6/2019

Justin and Cory were extremely help. I explained that I would be going hunting soon. I don't think they had the time to get it done but told me they would take care of it. I have been a Big I Customer for as long as I can remember. Have had a lot of work done going thru Justin. Extremely professional. Very good employee for this organization. I normally deal with Justin the most, but when he is not around the rest of the staff is equally professional and always there to help the customers. Outstanding store. The other store in Cheyenne is equally as good.

Lynn

By Lynn | 1/27/2020

Great Service! I had to get a flat tire fixed and they had it done within 30min. they even put the spare back in my trunk and I was set! Thank you!!

Vernon

By Vernon | 9/6/2019

Great customer service.

Ryan

By Ryan | 1/23/2020

Jon and Corey do a great job!!

Brandon

By Brandon | 9/6/2019

Great set of people!!!

Denise A.

By Denise A. | 1/20/2020

Always a pleasure to take my car to your shop. Cory at the front is always helpful

Denise

By Denise | 9/6/2019

Very please with big o tires service.

John

By John | 1/20/2020

Good experience

Judith Kishman

By Judith Kishman | 9/6/2019

Big O on Yellowstone, where I've been doing business for more than 35 years, knows how to treat its female customers. I stopped in Fri. afternoon to get the tires on my car rotated and was greeted by Jacob Journey who kindly told me it would be a 45 minute wait so he gave me his card and said if I wanted to call later or the next day I could arrange a time without a long wait. Later Fri. I called and spoke to Justin Floyd who said then was a good time. He greeted me when I got there and I didn't have to wait. I also asked Justin if he could do me a big favor and check the oil in the car since I usually have great difficulty getting the hood up to do it myself. He was so nice and said he'd be happy to. I said if it was low on oil I could take care of that myself as I had oil at home if he'd just let me know if it was down and if so by how much. When the car was ready a short time later I asked about the oil and Justin said it was a little low, about half a quart so I said okay I'd take care of that at home. And then he just smiled and said he'd topped the oil off for me. Both employees I spoke with Fri. were pleasant, efficient, knowledgeable and helpful. And in general I have found that to be true overall in years past but I must say that Justin and Jacob represent an exceptional crew. I wouldn't go anywhere else. Hats off to Justin and Jacob for their help but especially for their friendly, helpful attitude. It's nice to go someplace to do business and know I will never have to deal with a surly employee. Big O on Yellowstone -- that's the place to go!!!

Jamie Schaffer

By Jamie Schaffer | 1/19/2020

Justin and Corey are customer service professionals. Both have been top notch professionals each visit over the last couple of months and definitely will return. Thanks guys!!