By Clifford | 9/6/2019
Corey and/or Jeff always take excellent care of me. I really appreciate them knowing me and offering me excellent service and advice. Thanks
By Todd thibodeau | 10/26/2019
Mechanic went out of his way to ensure the job was done right.
By Gary | 9/6/2019
Never expected such excellent service. Had a blow out on the Freeway in the early morning hours on the way to a wedding. They saw me waiting in there parking lot before the store opened and came out to help me. I was in and out and on my way in less than half an hour, and with a much better price on the tires than expected. Thank you Big-O for your help and great service. Hard to find places like this in today's world. Thank you
By Amanda | 10/22/2019
Thanks!
By Lisa Ramirez | 9/6/2019
I brought in my Volvo and worked with Jon Naranjo on different things that needed to be done with my car. I asked to check the tires and brakes. Jon did and got back to me. This store was able to do the 22 point check-up, changed the tires, and fixed the brakes. I received excellent service from Jon and everyone I have worked with in the store.
By John | 10/18/2019
I showed up Saturday morning at 7am, 1/2 hr before they opened. A gentleman greeted me and asked how he could help me (as he was getting ready to open). I mentioned that I had a slow leak and possibly needed a new tire. I drive an Audi sports car with a tire size not very common in Wyoming. He let me know that they didn't have the tire in stock. Then he showed me a couple tires low/medium/high etc. I chose to order 4 new tires (which I was going to need within a year) mainly because of the exceptional service I received. Then they aired up my tires and I left.......all before they had officially opened.
By Brad | 9/6/2019
The person that helped me Ian was the best customer service rep that I have ever encountered in my 63 plus years. He listen to my wants and needs. This ability at any age is a gift. I have used Big "O" in the past in Lake Havasu City, AZ, but you have never been my first choice. You will be for now on.
By Jennie | 10/17/2019
No issues
By anonymous | 9/6/2019
Stopped in for help with a tire issue Jacob Journey got to work on it right away with his service tech very friendly and efficient thank you
By LarrySutherland | 10/16/2019
Tires got ordered and came in swiftly and was able to drop right in to get them put on in less than 1 hour
By Les Silvey | 9/6/2019
Very professional service and quality work by personable Big O employees. Would specifically like to thank Jacob Journey, Geg Stephens and Jon Naranjo for a great job well done. I will be back and will recommend your store for quality products and great customer service.
By Stewart Bybee | 10/15/2019
Excellent service
By Rudolph White | 9/6/2019
I have been going to Yellowstone Big O Tires for years and each time the services and customer services is great. I am trusting in their decisions. If they can't do it, they will give good advice.
By Todd Mattson | 10/9/2019
My recent visit was a simple mount and balance of new wheels and tires that are/were not mounted to a vehicle currently. Several years ago I received customer service that far exceeded my expectations by you (Big O) and the on-site staff. For this reason I continue to return my personal business and have even added my work business (work truck service, repairs, tires, etc.) to you because of the quality treatment and service you provide. Keep up the great work - it is greatly appreciated in a society where many other facets don't always share your position on the importance of Customer Service. - Thank you!
By Wes | 9/6/2019
They rock
By Anita | 10/7/2019
Staff are helpful, knowledgeable and courteous. Bought four new tires for vehicle, by appointment. Had them installed, balanced and a front-end alignment in approximately 2 hours. Waiting area can get noisy, suggest dropping vehicle off for longer wait times or waiting at nearby restaurants. Parking lot can be congested. Good service overall.
By Gary | 9/6/2019
Did a good job as usual.
By Linda | 10/7/2019
Big O has always taken care of me. That's why i keep coming back
By Ben | 9/6/2019
We only take our cars to this Big O Tires we have had nothing but great service!!!!
By Bob | 10/4/2019
I drove in with a tire that was going flat on my pickup. I was greeted and told they could fix it in 20 minutes. I was surprised by the quality of the service and the professional attitude of the employees. I was even more surprised when I was told no charge because I purchased he ire there in 2016! I will be back in to get my pickup serviced at your location.