Big O Tires

1037 ratings
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Location

5510 N Yellowstone Rd,
Cheyenne, WY 82009

Clifford

By Clifford | 9/6/2019

Corey and/or Jeff always take excellent care of me. I really appreciate them knowing me and offering me excellent service and advice. Thanks

Todd thibodeau

By Todd thibodeau | 10/26/2019

Mechanic went out of his way to ensure the job was done right.

Gary

By Gary | 9/6/2019

Never expected such excellent service. Had a blow out on the Freeway in the early morning hours on the way to a wedding. They saw me waiting in there parking lot before the store opened and came out to help me. I was in and out and on my way in less than half an hour, and with a much better price on the tires than expected. Thank you Big-O for your help and great service. Hard to find places like this in today's world. Thank you

Amanda

By Amanda | 10/22/2019

Thanks!

Lisa Ramirez

By Lisa Ramirez | 9/6/2019

I brought in my Volvo and worked with Jon Naranjo on different things that needed to be done with my car. I asked to check the tires and brakes. Jon did and got back to me. This store was able to do the 22 point check-up, changed the tires, and fixed the brakes. I received excellent service from Jon and everyone I have worked with in the store.

John

By John | 10/18/2019

I showed up Saturday morning at 7am, 1/2 hr before they opened. A gentleman greeted me and asked how he could help me (as he was getting ready to open). I mentioned that I had a slow leak and possibly needed a new tire. I drive an Audi sports car with a tire size not very common in Wyoming. He let me know that they didn't have the tire in stock. Then he showed me a couple tires low/medium/high etc. I chose to order 4 new tires (which I was going to need within a year) mainly because of the exceptional service I received. Then they aired up my tires and I left.......all before they had officially opened.

Brad

By Brad | 9/6/2019

The person that helped me Ian was the best customer service rep that I have ever encountered in my 63 plus years. He listen to my wants and needs. This ability at any age is a gift. I have used Big "O" in the past in Lake Havasu City, AZ, but you have never been my first choice. You will be for now on.

Jennie

By Jennie | 10/17/2019

No issues

anonymous

By anonymous | 9/6/2019

Stopped in for help with a tire issue Jacob Journey got to work on it right away with his service tech very friendly and efficient thank you

LarrySutherland

By LarrySutherland | 10/16/2019

Tires got ordered and came in swiftly and was able to drop right in to get them put on in less than 1 hour

Les Silvey

By Les Silvey | 9/6/2019

Very professional service and quality work by personable Big O employees. Would specifically like to thank Jacob Journey, Geg Stephens and Jon Naranjo for a great job well done. I will be back and will recommend your store for quality products and great customer service.

Stewart Bybee

By Stewart Bybee | 10/15/2019

Excellent service

Rudolph White

By Rudolph White | 9/6/2019

I have been going to Yellowstone Big O Tires for years and each time the services and customer services is great. I am trusting in their decisions. If they can't do it, they will give good advice.

Todd Mattson

By Todd Mattson | 10/9/2019

My recent visit was a simple mount and balance of new wheels and tires that are/were not mounted to a vehicle currently. Several years ago I received customer service that far exceeded my expectations by you (Big O) and the on-site staff. For this reason I continue to return my personal business and have even added my work business (work truck service, repairs, tires, etc.) to you because of the quality treatment and service you provide. Keep up the great work - it is greatly appreciated in a society where many other facets don't always share your position on the importance of Customer Service. - Thank you!

Wes

By Wes | 9/6/2019

They rock

Anita

By Anita | 10/7/2019

Staff are helpful, knowledgeable and courteous. Bought four new tires for vehicle, by appointment. Had them installed, balanced and a front-end alignment in approximately 2 hours. Waiting area can get noisy, suggest dropping vehicle off for longer wait times or waiting at nearby restaurants. Parking lot can be congested. Good service overall.

Gary

By Gary | 9/6/2019

Did a good job as usual.

Linda

By Linda | 10/7/2019

Big O has always taken care of me. That's why i keep coming back

Ben

By Ben | 9/6/2019

We only take our cars to this Big O Tires we have had nothing but great service!!!!

Bob

By Bob | 10/4/2019

I drove in with a tire that was going flat on my pickup. I was greeted and told they could fix it in 20 minutes. I was surprised by the quality of the service and the professional attitude of the employees. I was even more surprised when I was told no charge because I purchased he ire there in 2016! I will be back in to get my pickup serviced at your location.