Big O Tires

1037 ratings
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Location

5510 N Yellowstone Rd,
Cheyenne, WY 82009

Mark

By Mark | 10/28/2019

Corey is the best. He really keeps the front of the store well managed. Greets customers by name and always makes sure you feel like he's got your taken care of.

Zimmerman

By Zimmerman | 12/8/2023

Colby was awesome take care of me real fast and I was very satisfied thank you very much

Danielle

By Danielle | 10/28/2019

My second set of snow tires through your store. Jon did a great job of letting me know my options and getting me all set up!

John P

By John P | 12/8/2023

Colby, the associate who helped me was great. He greeted me promptly, understood what I was looking for, made a good suggestion that was in stock. The job (4 new tires) was completed in under 30 minutes.

Todd thibodeau

By Todd thibodeau | 10/26/2019

Mechanic went out of his way to ensure the job was done right.

Marissa M

By Marissa M | 12/6/2023

Colby was very friendly and nice and made sure to let me know what was going on the entire process of getting my tire fixed. I absolutely loved his customer service!

Amanda

By Amanda | 10/22/2019

Thanks!

AJ

By AJ | 12/5/2023

I called ahead for service, the person I spoke to had very good customer service skills. My vehicle was serviced in a very timely matter, everyone that I've dealt with personally has a really great attitude. During my change there was an inspection done and they found a couple things and explain the process of what needed to be done as well as why and everything else involved. Just a great experience overall, THANK YOU!!!!!

John

By John | 10/18/2019

I showed up Saturday morning at 7am, 1/2 hr before they opened. A gentleman greeted me and asked how he could help me (as he was getting ready to open). I mentioned that I had a slow leak and possibly needed a new tire. I drive an Audi sports car with a tire size not very common in Wyoming. He let me know that they didn't have the tire in stock. Then he showed me a couple tires low/medium/high etc. I chose to order 4 new tires (which I was going to need within a year) mainly because of the exceptional service I received. Then they aired up my tires and I left.......all before they had officially opened.

Randy.c

By Randy.c | 12/1/2023

I called up looking for tires.The you'd man Tatum behind the counter answered all my questions emailed me several different options to chose from. He then scheduled me an appointment next morning dropped it off and was done in an hour with a front end alignment what a terrific value.Thanks Big O!

Jennie

By Jennie | 10/17/2019

No issues

Jon N

By Jon N | 11/30/2023

Chase Cranmore was friendly, efficient and communicative throughout the process. I received a good value.

LarrySutherland

By LarrySutherland | 10/16/2019

Tires got ordered and came in swiftly and was able to drop right in to get them put on in less than 1 hour

KCS

By KCS | 11/30/2023

Friendly and pretty fast

Stewart Bybee

By Stewart Bybee | 10/15/2019

Excellent service

Michelle M

By Michelle M | 11/30/2023

The service techs Tatum and Chase were very helpful, polite and informative. Scheduling was easy and they made sure to get me in and out and quickly as possible.

Todd Mattson

By Todd Mattson | 10/9/2019

My recent visit was a simple mount and balance of new wheels and tires that are/were not mounted to a vehicle currently. Several years ago I received customer service that far exceeded my expectations by you (Big O) and the on-site staff. For this reason I continue to return my personal business and have even added my work business (work truck service, repairs, tires, etc.) to you because of the quality treatment and service you provide. Keep up the great work - it is greatly appreciated in a society where many other facets don't always share your position on the importance of Customer Service. - Thank you!

Jim S.

By Jim S. | 11/15/2023

I appreciate the friendly greeting when I arrived and professional care from the team. Chase Cranmore provided an estimated time to have the request completed and they did a great job.

Anita

By Anita | 10/7/2019

Staff are helpful, knowledgeable and courteous. Bought four new tires for vehicle, by appointment. Had them installed, balanced and a front-end alignment in approximately 2 hours. Waiting area can get noisy, suggest dropping vehicle off for longer wait times or waiting at nearby restaurants. Parking lot can be congested. Good service overall.

Amelia

By Amelia | 11/2/2023

The Michelin tires are the very best and their service was great!