Midas

201 ratings
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Location

21950 Cinco Ranch Blvd,
Katy, TX 77450

anonymous

By anonymous | 11/7/2020

Very bad experience on Wheel alignment. Went there twice and caught fix it properly. After wheel alignment, VSA and TPMS lights started to show up and they started saying that's how it was when given for service. Finally have to argue no and then finally they forgot step to do during alignment. Still alignment not correct. I have to get it to Other Shop and have it fixed. Waste of money and never ever think of getting here for any service.

LarryD

By LarryD | 5/27/2023

Everything was great. Chris was very professional and personable

anonymous

By anonymous | 9/16/2020

Not happy. Went in for oil change and left $600 less and things not working that were working when I came in

Yart

By Yart | 5/22/2023

I liked this location more than the one at Mason and fry Road. They were a lot more professional

A A.

By A A. | 2/8/2022

They are asking more and more money for old car. Finally not fixed and replace lots of parts.

Mark c

By Mark c | 5/10/2023

Just pulling my vehicle up on lift they noticed that someone tried to cut my catalytic converter off. They were able to fix it (re weld it) !

Bruce H.

By Bruce H. | 2/8/2022

I went there to fix alignment on Friday. My car is 2008 odyssey and has new tires from last week. I bought a $50 coupon from groupon. But when I arrived he told me I have to pay $20 more to fix completly. I accepted. And then. He told me i have to change

Only H

By Only H | 4/11/2023

Mr Chris was very friendly It was my second ‘Midas experience’. After I had a poor experience at another Midas location, I chose this location for my oil change service, and I’m highly satisfied. Thank you for making the experience better(actually GREAT compared to the previous one).

Daniel W.

By Daniel W. | 1/13/2022

I paid on Groupon for conventional oil change but in Midas records I was given a higher priced oil change which was given by mistake on that old service date. The last visit I was told this but was not told that they were going to give me a higher priced

Aserrano1296

By Aserrano1296 | 4/1/2023

The store manager was very helpful and provided friendly service. Great communication and overall service. I can tell the store is understaffed, hopefully help soon comes.

Pisey S.

By Pisey S. | 12/10/2021

"Scheduled for oil change and wheel alignment. I didn?t see the oil change sticker on my windshield I?m not sure if they did the oil change or not. And 4 wheel alignment they could not do it because of the tire rod were frozen, they said. But they still cha"

Vijay N

By Vijay N | 3/15/2023

Came for Inspection as every year, was very satisfied with the service.

Sierra E.

By Sierra E. | 11/14/2021

This has to be the worst place to get your oil change! The service advisor was bruised by his ego because he wanted me to get a particular type of oil change when I knew I didn?t need it. When I told him I didn?t want that oil and I already know what oil I

Cj

By Cj | 3/4/2023

Fast, efficient, friendly with good pricing

Sandy S.

By Sandy S. | 11/6/2021

The smell of cigarette smoke will knock you down in lobby. Tv was very loud. The older gentleman that sat behind desk had zero personality and needs customer service education. Always speak to your customer when they walk in door. A smile or hi would be a

Jesparza83

By Jesparza83 | 2/13/2023

Excellent customer service and my car was completed in a timely manner. Excellent communication as well.

Floyd K.

By Floyd K. | 9/11/2021

"Previous shop stripped out oil pan plug. Midas manager quoted almost $1,200.00 for replacement pan and Labor. Called Kia, O.E. Kia oil pan cost $65.00 with labor the entire job was $350.00 from a dealer. Avoid this place run don't walk. "

VN

By VN | 2/2/2023

Good service, nice staff, free hot coffee 😍😍, no waiting long time 👍

Robert G.

By Robert G. | 8/27/2021

Bad service all the way around

Anonymous

By Anonymous | 1/26/2023

They explained what issues they found on my corolla particular with the oil filter cap cover that might break if they try to force open. They said if it breaks I may need to pay extra for the part which I agreed to proceed.