Midas

141 ratings
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Location

4001 Guadalupe Street,
Austin, TX 78751

T B.

By T B. | 7/30/2019

"I just called up there to ask a few questions and a gentleman named Angel was highly unprofessional rude, and disrespectful. This is very sad coming from Midas after being a customer for many years at the various ones in another state. I am requesting a su"

anonymous

By anonymous | 7/23/2020

Long wait but good service

Pericles P.

By Pericles P. | 7/19/2019

very poor service and would not recommend anyone nor will i return to this shop...

Shelia W.

By Shelia W. | 7/19/2018

"Good job. From the time I was greeted until after everything was done, they were professionally polite and thorough in checking my car. They also explained and provided with with what I needed to do next. Also, when someone came in without an appointmen"

Jeb S.

By Jeb S. | 6/25/2019

"This shop recently made a bad mistake on my car and would not own up to it, would not even discuss responsibility. I have never had a worse experience in all my years of using auto shops. I highly recommend anyone considering using this shop to stay a"

Erika V.

By Erika V. | 7/17/2018

"The guys at Midas got me in for a next day appointment when I called yesterday, and they're able to finish the job in a few hours today so that certainly gets them points for convenient scheduling. I came in to replace the rear brakes & drums on my old sch"

Dont G.

By Dont G. | 4/24/2019

I go in for a diagnostic. They tell me I need an entirely new engine. I took it somewhere else for a second opinion the same day. I'm told by second company theres no oil in my car. Midas did not mention ONCE I had no oil in my car. Just that I had to thro

anonymous

By anonymous | 3/6/2016

I used a $10-off coupon, and only upon checking out was told there is a $10 disposal fee.

Hicham A.

By Hicham A. | 2/25/2019

"I came to this store for a very simple oil change, I ended up towing my car, it's an awful experience, because I'm so depending on this car, this is not professional at all "

N/A

By N/A | 4/9/2024

Pricing on the invoice is extremely confusing. The details of the total cost, including labor should be clearly communicated to every customer. I was completely shocked when my total bill was revealed. When I asked why the cost was $999, I was then told there were almost $700 in labor charges after the work was completed. The sale was not communicated at all and labor was definitely not discussed. I would not recommend Midas to anyone now or in the future.

Clay A.

By Clay A. | 7/11/2018

"Had oil change done. They called around 2pm saying it was ready. I went to get my truck and apparently there was only 1 person who could work the register and he was gone. Said only Jeremy can access the cash register and he was out delivering parts, he"

Awful S.

By Awful S. | 7/9/2021

"This shop is negligent and incompetent. I wish I would have read all of the negative reviews before bringing my car to this shop.I was told I needed a new axle I probably didn't I agreed to let them repair it. Less than two weeks later, my car was having i"

Kristy J.

By Kristy J. | 11/21/2017

Will never be using Midas again.

anonymous

By anonymous | 9/21/2020

The shop is ok. Needs better customer service..

Danielle F.

By Danielle F. | 1/31/2017

They don't have a clue what customer service is. My rear brakes are still not fixed.

anonymous

By anonymous | 9/4/2020

Went in for oil change and tire rotation. Tires were not rotated. Oil change completed fairly quick. Was also quoted approximately 1k to replace my front suspension due to leaking struts. Quote for parts alone was pretty crazy for the just the front.

Mike T.

By Mike T. | 12/8/2015

"Stay away from Midas on Guadalupe. They did not fix my truck after 14 days in their shop and repeated promises, charged me $1200 more than the estimate, and actually came after me and had my truck towed from my house without my knowledge or permission aft"

anonymous

By anonymous | 12/6/2019

Fast friendly service. Would rate 5 start but oily hand prints was left on car and I have a bright color car.

sriram g.

By sriram g. | 4/10/2013

"i came to midas for the below problem ""hearing a humming sound while i drive my toyota camry car 2005""john from midas shop 4001 guadalupe told me after inspecting my car that the issue is with wheel bearing and wheel hub, and he also told me that i need to"

DONT U.

By DONT U. | 6/3/2019

"I went in for a diagnostic- Check engine light. I am a young girl with my first car. My car is 6 years old, less than 80k on the engine. They told me I needed a brand new $6k engine because ""gunk"" was in my car. Turns out I was driving around with NO OIL i"