Midas

141 ratings
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Location

4001 Guadalupe Street,
Austin, TX 78751

P F.

By P F. | 8/21/2021

I brought my car for a simple brake replacement. They could not repair it and left my vehicle with improper working brakes. They refuse to repair or give a refund. The WORST shop on earth. DO NOT take your vehicle there.

Kate A.

By Kate A. | 1/21/2013

"Midas has gone above and beyond my expectations for auto repair shops. Their friendly employees, punctual service, and expert opinions were well balanced and plentiful. I wouldn't take my car anywhere else in Texas. "

Caleb  C.

By Caleb C. | 6/19/2021

Visit started off great but that?s about it. Was told there would be a 30-45 minute wait. No problem. Honored an online deal for a lower price. Waited a long time 2 people in behind me for an oil change left before me?finally my vehicle was ready. Noticed

Austin L.

By Austin L. | 1/4/2013

This is my first time here and I think the service is Excellent* The staff are very friendly and knowledgeable* I am sure I will be back here to do my oil changes* I like the Free wireless and the Free water ***

Michelle D.

By Michelle D. | 6/4/2021

"At my last oil change, my tires did not get rotated as requested and as the receipt shows they did. I know this bcuz I had a low tire which was in the same position on the car as when I arrived. I have been trying to schedule another oil change for a week "

Amj M.

By Amj M. | 1/4/2013

I always do my oil change in this location and I have never had any problems. Excellent work.

anonymous

By anonymous | 1/6/2021

Had a coupon for $16.99 synthetic blend oil change with free rotation. They wouldn't rotate the tires said the tread was too low lol..left oil spots on both sides of my vehicle. I wont go back # Black lives matter too!

Edly D.

By Edly D. | 1/4/2013

They were quick to respond to my email about estimates for an alignment. The entire crew was informative and very friendly. I highly recommend Midas off Guadalupe . Mike and jeff were the best!

Theresa R.

By Theresa R. | 1/1/2021

Words cannot express how totally unhappy I am with Midas. I come from a family of gas station owners/mechanics and I have never seen such poor customer service and work that was done incorrectly with no ownership of the shotty work. My son had his car tow

Kenneth

By Kenneth | 10/30/2024

Knowledge employee

Farah R.

By Farah R. | 8/21/2020

"Four days and a lot of expensive taxi rides, they finally killed our vehicle. So much money to get home and have the van die on us. It worked BEFORE MIDAS. After Midas, RIP. Frustrated at finding another shop waiting to fleece people."

Anonymous

By Anonymous | 11/13/2023

Someone arrived for an oil change after my own oil change and was finished first. Long wait to be serviced.

Vlad Z.

By Vlad Z. | 8/6/2020

"Bought a groupon for a 4 wheels alignment. When I got to Midas, Chris (who refused to provide a business card) told me that for a 4x4 truck he will charge an extra $90. Quickly changed that to $70 * ""because it's a 4x4 and requires extra work"". I asked"

HM

By HM | 5/4/2023

I didn't receive nay communication about my car after dropping it off, I had to call them back and check on its status. Great service overall, just wish they were more proactive in keeping me updated.

Jesse  Y.

By Jesse Y. | 5/12/2020

Please DO NO GO HERE. They lie about everything. You will pay for a service you will not get. Paperwork claimed there was a tire rotation but no there wasn?t. Checked and 2 of my rims that had some distinct scratches on them are in the same exact place.

Scott R.

By Scott R. | 12/29/2022

I’m satisfied so far - I only went to your location because my current place had lots of other cars to fix before me. I needed mine fixed asap and you guys are already working on it - y’all can’t do better on anything other than your pricing. If you charge a flat rate for service and it doesn’t take as long as you think it should take to fix it ( based on using a labor rate - that rate calculated by hour should be charged at the exact time used - either call it a flat rate or labor rate, the two are not one in the same and are confusing to most customers when you treat them the same), you should award the customer with the savings. This would make me a lifetime customer and I would know in my heart that Midas operates outs of transparency, integrity and fairness. However, just because there is more to say, doesn’t mean I need to say it. If you really want my expertise, you can give me a job offer. Thanks for reading.

Tony A.

By Tony A. | 8/19/2019

Good morning folks just wanted to reach out to you guys that my A/C is not working properly it stops blowing cold A/C when the vehicle is at a complete stop but as soon as it starts moving again the A/C blows cold air! This started the day after I picked u

Bosco C.

By Bosco C. | 11/23/2021

"Visited Midas for annual vehicle inspection on a weekday before lunch. Place was clean, not crowded, front desk was able to quickly assist for a drop in. They promptly called with car was ready for pickup. They might want to review their online appointment"

TIM  B.

By TIM B. | 7/30/2019

"I just called up there to ask a few questions and a gentleman named Angel was assisting over the phone. Angel was highly disrespectful, rude and unprofessional. This is sad coming from being a Midas customer after many years at various ones in another stat"

anonymous

By anonymous | 1/5/2021

Took a while to go through. Overall good experience.